9780230218048

Specialist Communication Skills for Social Workers Focusing on Service Users' Needs

by
  • ISBN13:

    9780230218048

  • ISBN10:

    0230218040

  • Format: Paperback
  • Copyright: 3/15/2011
  • Publisher: Palgrave Macmillan
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Summary

This book provides students with a solid understanding of the issues involved in effective communication within social work settings. It combines practice examples with a clear theoretical approach, demonstrating the subtleties of communication with service users and carers from a diverse range of social groups.

Author Biography

Johanna Woodcock Ross is Associate Professor at the University of Plymouth, UK.

Table of Contents

Introduction
Introducing Communication Skills
Basic 'Universal' Communication Skills
Working with Children
Working with Young People with Offending Behaviour
Working with Parents
Working with People who Use Substances
Working with Adults with Mental Health Problems
Working with Adults with Disabilities
Working with Refugees and Asylum Seekers
Working with Older People
Conclusion
Research Appendix





 


 

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