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Table of Contents
Chapter 1: Sports Meets Marketing
PART 2: UNDERSTANDING CUSTOMERS
Chapter 2: Examining Sports Entertainment Consumption
Chapter 3: Understanding the Marketing Environment
Chapter 4: Segmenting Audiences for Sports
PART 3: RESPONDING TO CUSTOMERS
Chapter 5: Building a Relevant Brand
Chapter 6: Defining the Product Offering
Chapter 7: Tapping into Passion through Experiential Marketing
PART 4: ENGAGING CUSTOMERS
Chapter 8: Planning the Brand Story — Communications Strategy
Chapter 9: Creating the Brand Story — Communications Campaigns
Chapter 10: Telling the Brand Story — Communications Channels
Chapter 11: Leveraging the Sports Brand through Sponsorship-Linked Marketing
PART 5: SATISFYING AND SERVING CUSTOMERS
Chapter 12: Measuring Sports Brand Performance
Chapter 13: Living the Brand Promise: Delivery of Sports Experiences
Chapter 14: Preparing Future Sports Marketers