Preface | p. xi |
Introduction to Personal Training | p. 1 |
What Do Personal Trainers Do? | p. 2 |
Who Is Your Market? | p. 5 |
Is This Business for You? | p. 5 |
Credibility and Credentials | p. 6 |
Continuing Education | p. 9 |
Designing Your Business | p. 11 |
Business Plan Elements | p. 12 |
To Market, to Market | p. 13 |
The Competitor You Can't See | p. 15 |
The Industry's Showcase | p. 16 |
Selling Related Products | p. 16 |
Establishing Policies and Procedures | p. 17 |
Cancellation Policy | p. 17 |
Late Policy | p. 18 |
Think About the Unthinkable | p. 19 |
Are You Liable? | p. 21 |
Are You on a Mission? | p. 22 |
Structuring Your Business | p. 27 |
Legal Structure | p. 28 |
Business Insurance | p. 30 |
Licenses and Permits | p. 31 |
Professional Advisors | p. 33 |
What's In a Name? | p. 35 |
Locating and Setting Up Your Business | p. 39 |
Working from the Home | p. 40 |
Commercial Facilities | p. 40 |
Going Mobile | p. 43 |
Operating in Cyberspace | p. 45 |
Setting Up Your Web Site | p. 46 |
Getting Outside Help | p. 47 |
Computer-Based Training Tools | p. 48 |
E-Mail Dos and Don'ts | p. 49 |
Boosting Traffic | p. 50 |
Web Site Disclaimer | p. 51 |
Setting Yourself Apart | p. 53 |
Wellness Coaching | p. 54 |
Playing a Different Role | p. 54 |
Making the Connection | p. 55 |
A Business for Anywhere | p. 56 |
The Coaching Session | p. 56 |
The Challenges of Coaching | p. 56 |
What You'll Need to Do | p. 57 |
Functional Training | p. 57 |
At the Core | p. 58 |
Choosing a Niche | p. 60 |
Consider Your Strengths and Likes | p. 60 |
Start-Up Expenses and Financing | p. 63 |
Sources of Start-Up Funds | p. 64 |
Equipping Your Business | p. 66 |
Telecommunications | p. 70 |
Office Supplies | p. 72 |
Exercise Equipment | p. 72 |
Vehicle | p. 74 |
Adding It All Up | p. 75 |
Staffing: Maximizing Your Human Resources | p. 79 |
Where to Look | p. 80 |
Evaluating Applicants | p. 81 |
Once They're on Board | p. 84 |
Paying Your Employees | p. 86 |
Employee Benefits | p. 86 |
Employees or Independent Contractors? | p. 87 |
Noncompete and Confidentiality Agreements | p. 88 |
Building Client Relationships | p. 91 |
The Initial Consultation | p. 92 |
As the Boss | p. 93 |
Critical Documents | p. 94 |
Informed Consent, Release, and Assumption of the Risk | p. 94 |
Physician Consent/Clearance | p. 96 |
Fitness Assessment | p. 96 |
Client Records | p. 96 |
Keeping Your Clients Motivated | p. 97 |
Can Clients Reach You? | p. 98 |
Advertising and Marketing | p. 113 |
Marketing 101 | p. 114 |
Getting the Word Out | p. 115 |
Direct Mail | p. 116 |
Collateral Materials | p. 118 |
The Real Gold Mine | p. 118 |
Medical Referral Programs | p. 119 |
Ideas for Promoting Your Business | p. 120 |
Is It Newsworthy? | p. 121 |
Give It Away | p. 122 |
Selling Your Business | p. 123 |
Be Prepared | p. 123 |
Assessing Your Results | p. 124 |
Fiscal Fitness | p. 127 |
Pricing Your Services | p. 128 |
Payment Methods | p. 130 |
Accepting Credit and Debit Cards | p. 130 |
Setting Credit Policies | p. 131 |
Billing | p. 131 |
Keeping Records | p. 133 |
Ask Before You Need | p. 134 |
Tales from the Trenches | p. 157 |
Know What Your Clients Know | p. 138 |
Stay Flexible | p. 138 |
Assign Homework | p. 138 |
Pick Up After Your Clients | p. 138 |
Invest in Education | p. 139 |
You Are Not Your Client | p. 139 |
Maintain a Client Base | p. 140 |
Don't Throw It Away | p. 141 |
Decide How Much You're Willing to Work | p. 141 |
Be Your Own Advertisement | p. 142 |
Give Gifts that Come Back to You | p. 143 |
Personal Training Resources | p. 145 |
Consultants and Other Experts | p. 145 |
Credit Card and Other Payment Processing Services | p. 146 |
Equipment, Supplies, and Services | p. 146 |
Fitness Organizations | p. 146 |
Health-Related Associations and Government Agencies | p. 147 |
Magazines, Books, and Other Publications | p. 148 |
Miscellaneous Resources | p. 149 |
Performing Rights Organizations | p. 149 |
Software and Web-Based Tools and Services | p. 150 |
Successful Personal Trainers | p. 151 |
Useful Web Sites | p. 151 |
Glossary | p. 153 |
Index | p. 157 |
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