Strategies for Creative Problem-Solving

by Fogler, H. Scott; LeBlanc, Steven E.

Edition:

1st

ISBN13:

9780131793187

ISBN10:

0131793187

Format:

Paperback

Pub. Date:

8/22/1994

Publisher(s):

Prentice Hall

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What version or edition is this?

This is the 1st edition with a publication date of 8/22/1994.

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The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.

Summary

"Strategies for Creative Problem Solving, Second Edition, will help you sharpen your "street smarts" and leverage your creative skills to find better solutions for virtually any technical problem. Drawing on advanced, National Science Foundation-funded research, it introduces a start-to-finish problem-solving framework that integrates proven strategies from todays most effective technical organizations. Using its hands-on techniques and exercises, you'll learn how to gather data, systematically identify problems, generate superior alternatives, choose and implement the best solution, evaluate what you learn, and use that knowledge to create even better outcomes."--BOOK JACKET.

Author Biography

Steven E. LeBlanc is associate dean for academic affairs and professor of chemical engineering at the University of Toledo. H. Scott Fogler is Vennema Professor of Chemical Engineering at the University of Michigan.

PREFACE

vii

CHAPTER 1 Problem-Solving Strategies-Why Bother?

(10)

1.1 What's the Real Problem?

(4)

1.2 Right Problem/Wrong Solution

(3)

Summary

(1)

References

(1)

Further Reading

(1)

Exercises

(2)

CHAPTER 2 Getting Started

(18)

2.1 Getting in the Right Frame of Mind

(2)

2.2 Taking Risks

(2)

2.3 Looking for Paradigm Shifts

(1)

2.4 Having a Vision

(1)

2.5 Using A Heuristic

(2)

2.6 Fostering Creativity

(1)

2.7 Interacting Creatively

(1)

2.8 Working Together in Teams

(2)

Closure

(1)

Summary

(1)

References

(1)

Further Reading

(1)

Exercises

(4)

CHAPTER 3 Problem Definition

(32)

3.1 The First Four Steps

(5)

3.2 Defining The Real Problem

(16)

3.2A Finding Out Where the Problem Came From

(4)

3.2B Exploring the Problem

(3)

3.2C Using the Present State/Desired State Technique

(1)

3.2D The Duncker Diagram

(4)

3.2E Using the Statement-Restatement Technique

(4)

3.2F Evaluating the Problem Definition

(1)

3.3 The Next Four Steps

(3)

Summary

(1)

References

(1)

Further Reading

(1)

Exercises

(7)

CHAPTER 4 Generating Solutions

(26)

4.1 Recognizing Mental Blocks

(3)

4.2 Blockbusting

(3)

4.3 Brainstorming

(8)

4.3A Osborn's Checklist

(1)

4.3B Random Stimulation

(1)

4.3C Other People's Views

(3)

4.3D Futuring

(2)

4.4 Organizing Brainstorming Ideas: The Fishbone Diagram

(1)

4.5 Brainwriting

(1)

4.6 Analogy and Cross-Fertilization

(2)

4.7 Incubating Ideas

(1)

Closure

(1)

Summary

(1)

References

(1)

Further Reading

(1)

Exercises

(5)

CHAPTER 5 Deciding the Course of Action

(32)

5.1 Situation Analysis

(4)

5.1A Evaluation Criteria

(3)

5.1B The Pareto Analysis and Diagram

(1)

5.2 K.T. Problem Analysis and Troubleshooting

(6)

5.3 Decision Analysis

(6)

5.3A Cautions

103

(1)

5.3B Missing Information

104

(1)

5.3C Is the Decision Ethical?

104

(1)

5.4 Potential Problem Analysis

104

(5)

Summary

109

(1)

References

110

(1)

Further Reading

110

(1)

Exercises

110

(9)

CHAPTER 6 Implementing the Solution

119

(32)

6.1 Approval

119

(1)

6.2 Planning

120

(7)

6.2A Allocation of Time and Resources

121

(1)

6.2A.1 Gantt Chart

121

(2)

6.2B Coordination and Deployment

123

(2)

6.2C Critical Path

125

(1)

6.2D Necessary Resources

126

(1)

6.3 Carry Through

127

(5)

Revealing the Solution

128

(4)

6.4 Follow Up

132

(1)

6.5 Problem Statements That Change with Time

132

(1)

6.6 Experimental Projects

133

(14)

6.6A Do You Really Need the Experiments?

134

(1)

6.6B Define the Objectives of the Experiment

135

(1)

6.6C Choose the Responses You Want to Measure

135

(1)

6.6D Identify the Important Variables

135

(1)

6.6E Design the Experiment

136

(1)

Types of Errors

136

(1)

The Minimum Number of Experiments

137

(4)

6.6F Performing the Experiment: How Many Times?

141

(1)

6.6G Analyze the Results

141

(3)

6.6H Report

144

(3)

Closure

147

(1)

Summary

147

(1)

References

147

(1)

Further Reading

148

(1)

Exercises

148

(3)

CHAPTER 7 Evaluation

151

(18)

7.1 General Guidelines

151

(4)

7.2 Ethical Considerations

155

(4)

7.3 Safety Considerations

159

(3)

Summary

162

(1)

References

162

(1)

Further Reading

162

(1)

Exercises

162

(7)

CHAPTER 8 Putting It All Together

169

(14)

8.1 Case Study: Meet Me at the Mall

171

(2)

8.2 Case Study: The Silver Bullet

173

(7)

Closure

180

(3)

Appendix 1

183

(1)

Appendix 2

184

(17)

INDEX

201

Strategies for Creative Problem-Solving

9780131793187

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Summary

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Table of Contents