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| The Profession of Medical Assisting | |
| Types of Medical Practice | |
| Legal and Ethical Issues in Medical Practice, Including HIPAA | |
| Communication with Patients, Families, and Coworkers | |
| Using and Maintaining Office Equipment | |
| Using Computers in the Office | |
| Managing Correspondence and Mail | |
| Managing Office Supplies | |
| Maintaining Patient Records | |
| Managing the Office Medical Records | |
| Telephone Techniques | |
| Scheduling Appointments and Maintaining the Physician's Schedule | |
| Patient Reception | |
| Patient Education | |
| Health Insurance Billing Procedures | |
| Medical Coding | |
| Patient Billing and Collections | |
| Accounting for the Medical Office | |
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