Kinn's the Administrative Medical Assistant

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  • Edition: 7th
  • Format: Paperback
  • Copyright: 10/11/2010
  • Publisher: Elsevier Science Health Science
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Get more practice with medical assisting competencies and test your critical thinking skills! Designed to support Kinn's The Administrative Medical Assistant: An Applied Learning Approach, 7th Edition by Alexandra P. Young-Adams, this study guide offers a complete review of content and a wide range of exercises to help you master CAAHEP and ABHES competencies. A variety of exercises test your knowledge and critical thinking skills, including vocabulary review, multiple choice, fill in the blank, and true/false questions. The most current content and competencies associated with CAAHEP and ABHES are included, such as emergency preparedness, patient education, and documentation. Procedure checklists allow you to tear out each sheet and provide to your instructor for evaluation. Exercises are cross-referenced to the Connections themes in your textbook. Additional exercises enhance the learning experience with skills and concepts, word puzzles, case studies, work applications, and Internet activities. English-Spanish terms help bilingual students master the content. Work products may be submitted to your instructor and to accrediting organizations as documentation that a competency has been completed. Expanded coverage of the Electronic Medical Record includes Practice Partner EMR activities for extra practice with this key competency. A companion Evolve website includes A&P exercises with medical animations.

Table of Contents

Becoming a Successful Student
The Healthcare Industry
Introduction to Medical Assisting
The Medical Assisting Profession
Professional Behavior in the Workplace
Interpersonal Skills and Human Behavior
Medicine and Ethics
Medicine and Law
Administrative Medical Assisting
Computer Concepts
Telephone Techniques
Scheduling Appointments
Patient Reception and Processing
Office Environment and Daily Operations
Written Communications and Document Processing
Health Information in the Medical Office
The Paper Medical Record
The Electronic Medical Record
Health Information Management
Privacy in the Physician's Office
Billing and Coding Procedures
Basics of Diagnostic Coding
Basics of Procedure Coding
Basics of Health Insurance
The Health Insurance Claim Form
Professional Fees, Billing, and Collecting
Financial and Practice Management
Banking Services and Procedures
Management of Practice Finances
Medical Practice Management and Human Resources
Medical Practice Marketing and Customer Service
Assisting with Medical Specialties
Emergency Preparedness and Assisting with Medical Emergencies
Career Development
Career Development and Life Skills
Procedure Checklist
English-Spanish Terms
Table of Contents provided by Publisher. All Rights Reserved.

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