9780495901945

Successful Writing at Work Concise Edition

by
  • ISBN13:

    9780495901945

  • ISBN10:

    0495901946

  • Edition: 3rd
  • Format: Paperback
  • Copyright: 1/1/2011
  • Publisher: Wadsworth Publishing
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Summary

This user-friendly, compact text presents the most necessary, useful skills and strategies for successful workplace writing. Based on the successful parent text, SUCCESSFUL WRITING AT WORK, Ninth Edition, SUCCESSFUL WRITING AT WORK, Concise Third Edition, maintains a practical approach, an abundance of realistic situations and problems, real-world examples, and detailed guidelines for drafting, editing, and producing professional documents and graphics. The Concise Third Edition features a contemporary, open, and user-friendly design, including a wide trim size to allow for marginal note-taking.

Table of Contents

Backgrounds
Getting Started: Writing and Your Career
Writing--An Essential Job Skill
Writing for the Global Marketplace
Using International English
Four Keys to Effective Writing
Characteristics of Job-Related Writing
Ethical Writing in the Workplace
Successful Employees are Successful Writers
The Writing Process and Collaboration at Work
What Writing Is and Is Not
Researching
Planning
Drafting
Revising
Editing
Collaboration Is Crucial to the Writing Process
Advantages of Collaborative Writing
Seven Guidelines for Successful Group Writing
Sources of Conflict in Group Dynamics and How to Solve Them
Computer-Supported Collaboration
Correspondence
Writing Routine Business Correspondence: Memos, Faxes, E-Mails, and Blogs
What Memos, Faxes, E-Mails, IMs, and Blog Posts Have in Common
Memos
Guidelines for Sending Faxes
E-Mail
Instant Messages (IMs) for Business Use
Blogs
Writing Letters: Some Basics for Communicating with Audiences Worldwide
Letters in the Age of the Internet
Letter Formats
Parts of a Letter
The Appearance of Your Letters
Organizing a Standard Business Letter
Making a Good Impression on Your Reader
The Five Most Common Types of Business Letters
Inquiry Letters
Cover Letters
Special Request Letters
Sales Letters
Customer Relations Letters
International Business Correspondence
How to Get a Job: Searchers, Dossiers, Portfolios, R?sum?s, Letters, and Interviews
Steps the Employer Takes to Hire
Steps to Follow to Get Hired
Analyzing Your Strengths and Restricting Your Job Search
Enhancing Your Professional Image
Looking in the Right Places for a Job
Dossiers and Letters of Recommendation
Preparing a R?sum
Letters of Application Going to an Interview
Searching for the Right Job Pays
Preparing Documents and Visuals
Designing Successful Documents, Visuals, and Websites
Organizing Information Visually
The ABCs of Print Document Design
Successful Document Design: A Wrap-Up
The Purpose of Visuals
Choosing Effective Visuals
Inserting and Writing About Visuals: Some Guidelines
Two Categories of Visuals: Tables and Figures
Tables
Figures
Using Visual Ethically
Using Appropriate Visuals for International Audiences
Writing for and Designing Websites
Writing Instructions and Procedures
Instructions and Your Job
Why Instructions Are Important
The Variety of Instructions: A Brief Overview
Assessing and Meeting Your Audience's Needs
The Process of Writing Instructions
Using the Right Style
Using Visuals Effectively
The Five Parts of Instructions
Model of Full Set of Instructions
Writing Procedures for Policies and Regulations
Some Final Advice
Writing Effective Short Reports and Proposals
Why Short Reports Are Important
Types of Short Reports
Seven Guidelines for Writing Short Reports
Periodic Reports
Sales Reports
Progress Reports
Trip/Travel Reports
Incident Reports
Protecting Yourself Legally
Writing Successful Proposals
Internal Proposals
Sales Proposals
Writing Careful Long Reports
Characteristics of a Long Report
The Process of Writing a Long Report
Parts of a Long Report
Documenting Sources
A Model Long Report
Making Successful Presentations at Work
Types of Presentations
Informal Briefings
Formal Presentations
A Writer's Brief Guide to Paragraphs, Sentences, and Words
Paragraphs
Sentences
Words
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