9780324178814

Supervision Concepts and Practices of Management

by ;
  • ISBN13:

    9780324178814

  • ISBN10:

    0324178816

  • Edition: 9th
  • Format: Paperback
  • Copyright: 2/27/2003
  • Publisher: South-Western College Pub
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Supplemental Materials

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  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

Summary

Supervision, 9th edition provides the skills and knowledge base that students need to become supervisors in today's changing work environment. The text focuses on practical skills in examining the functions of management and how they are applied to both individuals and teams. The authors avoid using confusing terminology or multiple perspectives, instead presenting the tools that are clearly most appropriate for the task at hand. Change in the workplace and the world at large constantly present supervisors with new challenges. Supervision, 9th edition prepares supervisors to successfully address these demands.

Table of Contents

Part 1: Supervisory Management Overview
1(71)
Supervising in Uncertain Times
2(32)
The Managerial Functions
34(37)
Cases
57(14)
Part 2: Supervisory Essentials
71(128)
Communication: The Vital Link in Supervisory Management
72(30)
Motivational Principles as Applied to Supervision
102(35)
Solving Problems: Decision Making and the Supervisor
137(24)
Positive Discipline
161(38)
Cases
191(8)
Part 3: Planning and Organizing
199(128)
Supervisory Planning
200(41)
Supervisory Organizing at the Departmental Level
241(30)
Managing Meetings
271(23)
The Labor Union and the Supervisor
294(33)
Cases
315(12)
Part 4: Staffing
327(86)
The Supervisor and Employee Recruitment, Selection, Orientation, and Training
328(37)
Performance Management: Appraising, Coaching, Promoting, and Compensating
365(48)
Cases
403(10)
Part 5: Leading
413(107)
Supervisory Leadership and the Management of Change
414(32)
Managing Work Groups: Teamwork, Morale, and Counseling
446(32)
Supervising a Diverse Workforce
478(42)
Cases
510(10)
Part 6: Controlling
520(67)
Fundamentals of Controlling
521(29)
Resolving Conflicts in the Workplace
550(37)
Cases
576(11)
Glossary 587(6)
Index 593

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