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Supervision Today!,9780136086307
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Supervision Today!

by Robbins, Stephen P.; Decenzo, David A.
Edition:
2nd
ISBN13:

9780136086307

ISBN10:
0136086306
Format:
Paperback
Pub. Date:
1/1/1998
Publisher(s):
Prentice Hall
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Summary

Introductory supervision that shows the hierarchical and TQM management approaches in an format that encourages self-assessment in a step-by-step learning approach.

Table of Contents

PART ONE INTRODUCTION 1(76)
1 THE SUPERVISOR'S JOB
2(34)
2 SUPERVISORY CHALLENGES FOR THE 21ST CENTURY
36(41)
PART TWO PLANNING AND CONTROL 77(109)
3 ESTABLISHING GOALS
78(30)
4 DESIGNING AND IMPLEMENTING CONTROLS
108(40)
5 PROBLEM SOLVING AND DECISION MAKING
148(38)
PART THREE ORGANIZING, STAFFING, AND EMPLOYEE DEVELOPMENT 186(119)
6 ORGANIZING AN EFFECTIVE DEPARTMENT
186(38)
7 ACQUIRING THE RIGHT PEOPLE
224(40)
8 APPRAISING EMPLOYEE PERFORMANCE
264(41)
PART FOUR STIMULATING INDIVIDUAL AND GROUP PERFORMANCE 305(118)
9 MOTIVATING YOUR EMPLOYEES
306(40)
10 PROVIDING EFFECTIVE LEADERSHIP
346(40)
11 COMMUNICATING EFFECTIVELY
386(37)
PART FIVE COPING WITH WORKPLACE DYNAMICS 423(144)
12 CONFLICT, POLITICS, AND NEGOTIATION
424(36)
13 DEALING WITH CHANGE AND STRESS
460(36)
14 DISCIPLINING EMPLOYEES
496(30)
15 THE SUPERVISOR'S ROLE IN LABOR RELATIONS
526(41)
PART SIX PERSONAL DEVELOPMENT 567
16 BUILDING YOUR CAREER
568
GLOSSARY GL-1
INDEX I-1


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