9780131726093

Supervision Today!

by ;
  • ISBN13:

    9780131726093

  • ISBN10:

    0131726099

  • Edition: 5th
  • Format: Paperback
  • Copyright: 1/1/2007
  • Publisher: Prentice Hall
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Table of Contents

Introduction
The Supervisor's Job and Challenges for the 21st Century
Planning and Control
Supervisory Planning and Time Management
Designing and Implementing Controls
Problem Solving and Decision Making
Total Quality Management
Organizing, Staffing, and Employee Development
Organizing an Effective Department
Acquiring the Right People
Appraising Employee Performance
Developing Your People
Stimulating Individual and Group Performance
Motivating Your People
Providing Leadership
Communicating Effectively
Managing Groups and Work Teams
Coping With Workplace Dynamics
Managing Conflict and Politics
Managing Change and Stress
Counseling Employees
Disciplining Employees
The Supervisor's Role in Labor Relations
Personal Development
Managing Your Career
Job Guide
Glossary
Index
Table of Contents provided by Publisher. All Rights Reserved.

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