Supervisor's Survival Kit

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  • Edition: 11th
  • Format: Paperback
  • Copyright: 2008-10-06
  • Publisher: Pearson

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Continuing the Elwood Chapman tradition, author Cliff Goodwin brings youThe Supervisorrs"s Survival Kit,the11 h Edition.Updated throughout, this new edition focuses on the essential techniques and skills needed to be an effective supervisor. It offers a unique approachfostering supervisory skills through the use of role plays, case studies, games and exercisesand will help readers gain confidence in their leadership and supervisory roles. This book discusses how to make the transition to management, achieve productivity through people, build an effective team, and conduct essential supervisory tasks such as staffing, delegating, motivating and appraising employees. New to this edition are more self-assessment exercises as well as brand new activities at the end of each chapter. Material previously in the Participant's guide will now be in the book so there will be no need to buy a separate applications book!For supervisors, managers, and those wishing to develop strong leadership skills.

Table of Contents

Getting into Supervision
Should You Be a Supervisor?
Making the Transition
The Supervisors Role and Responsibility in the Modern Organization
Human Relations and Communications: The Key to Successful Supervision
Achieving Productivity Through People
The Supervisor-Employee Relationship
Creating a Productive Working Climate
Quality Control and Continuous Improvement
The Effective Work Team
Communicating Privately
The Problem Employee
Use Your Knowledge Power
Managing Performance
Managing Yourself
Learning How to Concentrate and Manage Your Time
Establishing Goals and Planning
Setting Priorities
Make Decisive Decisions
Where Do I Go From Here?
Common Mistakes You Dont Want to Make
Converting Change into Opportunity
Table of Contents provided by Publisher. All Rights Reserved.

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