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This is the 8th edition with a publication date of 1/25/2010.
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Supervisory Management, 8e blends skill-building opportunities and traditional management principles to prepare learners to become confident, effective supervisors. The central theme of Supervisory Management is *working WITH people*, developing and empowering them to become better and more effective in their workplace roles. The authors adhere closely to the SCANS requirements for workplace competencies and focus on the foundational skills and personal qualities needed to be successful in a supervisory role. The chapter-ending Skill Builder exercises help students' development of these important skills. Supervisory Management, 8e offers practical insights and advice to help students learn to address common managerial situations, making it a valuable reference for supervisors throughout their careers. In the eighth edition, the authors stay true to their "hands-on" approach with numerous self-checks and skill-building opportunities, and have added even more application exercises than in previous editions.
Table of Contents
|Supervisory Management Roles and Challenges|
|Fundamentals of Planning|
|Decision Making, Problem Solving, and Ethics|
|Fundamentals of Organizing|
|Delegating Authority: Empowering Others. ?|
|Group Development, Team Building and Conflict Management|
|Conducting Meetings and Facilitation Skills|
|Coaching for Higher Performance|
|Managing Change, Time and Stress|
|The Art of Controlling|
|Controlling Productivity, quality and Safety|
|Managing Human Resources and Diversity|
|Selecting, Appraising and Disciplining Employees|
|The Supervisor: Labor Relations and Legal Issues|
|Table of Contents provided by Publisher. All Rights Reserved.|