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Supervisory Management

by Mosley, Donald C.; Mosley, Jr., Donald C.; Pietri, Paul H.

Edition:

8th

ISBN13:

9780538737074

ISBN10:

0538737077

Format:

Paperback

Pub. Date:

1/25/2010

Publisher(s):

Cengage Learning

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Summary

Supervisory Management, 8e blends skill-building opportunities and traditional management principles to prepare learners to become confident, effective supervisors. The central theme of Supervisory Management is *working WITH people*, developing and empowering them to become better and more effective in their workplace roles. The authors adhere closely to the SCANS requirements for workplace competencies and focus on the foundational skills and personal qualities needed to be successful in a supervisory role. The chapter-ending Skill Builder exercises help students' development of these important skills. Supervisory Management, 8e offers practical insights and advice to help students learn to address common managerial situations, making it a valuable reference for supervisors throughout their careers. In the eighth edition, the authors stay true to their "hands-on" approach with numerous self-checks and skill-building opportunities, and have added even more application exercises than in previous editions.

Overview
Supervisory Management Roles and Challenges
Planning
Fundamentals of Planning
Decision Making, Problem Solving, and Ethics
Fundamentals of Organizing
Delegating Authority: Empowering Others. ?
Leading
Communication
Motivation
Leadership
Group Development, Team Building and Conflict Management
Skill Development
Conducting Meetings and Facilitation Skills
Coaching for Higher Performance
Managing Change, Time and Stress
Controlling
The Art of Controlling
Controlling Productivity, quality and Safety
Managing Human Resources and Diversity
Selecting, Appraising and Disciplining Employees
The Supervisor: Labor Relations and Legal Issues
Table of Contents provided by Publisher. All Rights Reserved.

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