9780470500866

Talk Less, Say More : Three Habits to Influence Others and Make Things Happen

by
  • ISBN13:

    9780470500866

  • ISBN10:

    0470500867

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 2009-09-28
  • Publisher: Wiley
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Summary

Talk Less, Say More is a revolutionary guide to 21st century communication skills to help you be more influential and make things happen in our distracted, attention-deficit world. It's loaded with specific tips and takeaways to ensure that you're fully heard, clearly understood, and trigger positive responses in any business or social situation.It's the first book to deliver a proven method to master the core leadership skill of influence. Talk Less, Say More lays out a powerful 3-step method called Connect, Convey, Convince (R) and guides you in how to use these habits to be more influential. This succinct book solves your modern communication issues in today's demanding, distracted world at a time when interaction skills are plummeting.Communication is the single greatest challenge in business today. It takes just 3 habits to conquer it. Talk Less, Say More will help you achieve more with less. Less wordiness. Less tune-out. Less frustration. You'll gain more time. More positive outcomes. More rewarding relationships.

Author Biography

Connie Dieken is the country's foremost Fortune 500 leadership communication coach, an Emmy® Award–winning former television news anchor, and an inductee of the Radio/Television Broadcasters Hall of Fame. She is the founder and President of onPoint Communication, where she has guided thousands of leaders from organizations like Apple, Olympus, and McDonald's to be more influential and achieve positive results.

Table of Contents

Introduction Connect-Convey-Convince
Connect Managing Attentionp. 5
10 Signs You May Be a Weak Connectorp. 7
Why Connect?p. 11
Stay in Their Momentp. 17
Frontloadp. 29
Goldilocks Candorp. 43
Connect Review and Action Planp. 54
Convey Managing Informationp. 59
10 Signs You May Be a Weak Conveyorp. 61
Why Convey?p. 65
The Eyes Trump the Earsp. 71
Talk in Tripletsp. 83
Tell Storiesp. 91
Convey Review and Action Planp. 99
Convince Managing Actionp. 103
10 Signs You May Be a Weak Convincerp. 105
Why Convince?p. 109
Sound Decisivep. 115
Transfer Ownershipp. 127
Adjust Your Energyp. 137
Convince Review and Action Planp. 150
Putting It All Togetherp. 155
About the Authorp. 159
Acknowledgmentsp. 161
Indexp. 165
Table of Contents provided by Ingram. All Rights Reserved.

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