More New and Used
from Private Sellers
Questions About This Book?
Why should I rent this book?
Renting is easy, fast, and cheap! Renting from eCampus.com can save you hundreds of dollars compared to the cost of new or used books each semester. At the end of the semester, simply ship the book back to us with a free UPS shipping label! No need to worry about selling it back.
How do rental returns work?
Returning books is as easy as possible. As your rental due date approaches, we will email you several courtesy reminders. When you are ready to return, you can print a free UPS shipping label from our website at any time. Then, just return the book to your UPS driver or any staffed UPS location. You can even use the same box we shipped it in!
What version or edition is this?
This is the 11th edition with a publication date of 1/1/2008.
What is included with this book?
- The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
- The Used copy of this book is not guaranteed to include any supplemental materials. Typically, only the book itself is included.
- The Rental copy of this book is not guaranteed to include any supplemental materials. You may receive a brand new copy, but typically, only the book itself.
Treats technical communication as a problem-solving activity through practical applications and a heavy emphasis on the writing process. The writing process, international and cultural communication issues, ethics in technical communication. Introductory technical communication
Table of Contents
|indicates new material|
|Introduction to Technical Communication|
|Technical Communication Is User-Centered|
|Technical Communication Is Accessible|
|Sample Document: A Citizen's Guide to Bioremediation|
|Technical Communication Comes in All Shapes and Sizes|
|Technical Communicators Rely on Many Skills|
|Technical Communication Is Part of Most Careers|
|Communication Has Both an Electronic and a Human Side|
|Communication Reaches a Diverse Audience|
|Consider This:Twenty-First Century Jobs Require Portable Skills|
|On the Jobhellip;Types of Writing|
|Communicating in the Workplace|
|Preparing an Effective Technical Document|
|Complete the Key Tasks|
|Case Study: Completing the Key Tasks: Delivering the Essential Information; Making a Persuasive Case; Weighing the Ethical Issues; Working on a Team|
|Rely on Creative and Critical Thinking|
|Checklist: Creative and Critical Thinking in the Writing Process|
|Make Proofreading Your Final Step|
|ConsiderThis: Workplace Settings Are Increasingly Virtual|
|Delivering Usable Information|
|Assess the Audiencersquo;s Information Needs|
|Identify Levels of Technicality|
|The Highly Technical Document|
|Sample Document: A Technical Version of an Emergency Treatment Report|
|The Semitechnical Document|
|Sample Document: A Semitechnical Version of an Emergency Treatment Report|
|The Nontechnical Document|
|Sample Document: A Nontechnical Version of an Emergency Treatment Report|
|Primary and Secondary Audiences|
|Case Study: Tailoring a Single Document for Different Users|
|Web-based Documents for Multiple Audiences|
|Develop an Audience and Use Profile|
|Purpose of the Document|
|Intended Use of the Document|
|Audiencersquo;s Technical Background|
|Table of Contents provided by Publisher. All Rights Reserved.|