9780205559572

Technical Communication

by
  • ISBN13:

    9780205559572

  • ISBN10:

    0205559573

  • Edition: 11th
  • Format: Paperback
  • Copyright: 1/1/2008
  • Publisher: Longman
  • View Upgraded Edition

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Summary

Treats technical communication as a problem-solving activity through practical applications and a heavy emphasis on the writing process. The writing process, international and cultural communication issues, ethics in technical communication. Introductory technical communication

Table of Contents

indicates new material
Preface
Acknowledgments
Introduction to Technical Communication
Technical Communication Is User-Centered
Technical Communication Is Accessible
Sample Document: A Citizen's Guide to Bioremediation
Technical Communication Comes in All Shapes and Sizes
Technical Communicators Rely on Many Skills
Technical Communication Is Part of Most Careers
Communication Has Both an Electronic and a Human Side
Communication Reaches a Diverse Audience
Consider This:Twenty-First Century Jobs Require Portable Skills
On the Jobhellip;Types of Writing
Exercises
Collaborative Project
Service-Learning Project
Communicating in the Workplace
Preparing an Effective Technical Document
Complete the Key Tasks
Case Study: Completing the Key Tasks: Delivering the Essential Information; Making a Persuasive Case; Weighing the Ethical Issues; Working on a Team
Rely on Creative and Critical Thinking
Checklist: Creative and Critical Thinking in the Writing Process
Make Proofreading Your Final Step
Guidelinesfor Proofreading
Checklist: Proofreading
ConsiderThis: Workplace Settings Are Increasingly Virtual
Exercises
Collaborative Project
Service-Learning Project
Delivering Usable Information
Assess the Audiencersquo;s Information Needs
Identify Levels of Technicality
The Highly Technical Document
Sample Document: A Technical Version of an Emergency Treatment Report
The Semitechnical Document
Sample Document: A Semitechnical Version of an Emergency Treatment Report
The Nontechnical Document
Sample Document: A Nontechnical Version of an Emergency Treatment Report
Primary and Secondary Audiences
Case Study: Tailoring a Single Document for Different Users
Web-based Documents for Multiple Audiences
Develop an Audience and Use Profile
Audience Characteristics
Purpose of the Document
Intended Use of the Document
Audiencersquo;s Technical Background
Table of Contents provided by Publisher. All Rights Reserved.

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