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Table of Contents
PART I: INTRODUCTION TO TECHNICAL COMMUNICATION
Chapter 1 Technical Communication in the Workplace
Chapter 2 Process in Technical Communication
Chapter 3 Collaboration and Writing
PART II: EFFECTIVE WORKPLACE DOCUMENTS
Chapter 4 Organizing Information
Chapter 5 Document Design
Chapter 6 Correspondence
PART III: COMMON TECHNICAL COMMUNICATON GENRES
Chapter 7 Definitions and Descriptions
Chapter 8 Process Explanations and Instructions
PART IV: PRESENTING RESEARCH
Chapter 9 Technical Research
Chapter 10 Formatting Reports and Proposals
Chapter 11 Reports for Information and Analysis
Chapter 12 Proposals and White Papers
PART V: ALTERNATIVES TO PRINT TEXT
Chapter 12 Graphics
Chapter 14 Web Pages and Writing for the Web
Chapter 15 Presentations
PART VI: COMMUNICATING A PROFESSIONAL IMAGE
Chapter 16 The Job Search
Chapter 17 Style in Technical Writing