Technical Communication A Practical Approach with NEW MyTechCommLab with eText -- Access Card Package

by Pfeiffer, William S.; Adkins, Kaye A.

• ISBN13: 9780321846228
• ISBN10: 0321846222
• Edition: 8th
• Format: Package
• Copyright: 2012-05-01
• Publisher: Longman

Summary

Emphasizing the connection between writing and context, Technical Communication: A Practical Approach8e uses a fictional company (M-Global) and students'own school and workplace settings to introduce the common genres of technical communication. Featuring numbered guidelines and an ABC format, the book shows how to write a variety of technical documents including business proposals, white papers, scripts, research reports, digital documents and more! This edition features earlier coverage of collaboration, more on software tools, expanded ABC formats, and the innovative MyTechCommLabwebsite.

Table of Contents

PART I: INTRODUCTION TO TECHNICAL COMMUNICATION

Chapter 1 Technical Communication in the Workplace

Chapter 2 Process in Technical Communication

Chapter 3 Collaboration and Writing

PART II: EFFECTIVE WORKPLACE DOCUMENTS

Chapter 4 Organizing Information

Chapter 5 Document Design

Chapter 6 Correspondence

PART III: COMMON TECHNICAL COMMUNICATON GENRES
Chapter 7 Definitions and Descriptions

Chapter 8 Process Explanations and Instructions

 

PART IV: PRESENTING RESEARCH
Chapter 9 Technical Research

Chapter 10 Formatting Reports and Proposals

Chapter 11 Reports for Information and Analysis

Chapter 12 Proposals and White Papers

 

PART V: ALTERNATIVES TO PRINT TEXT
Chapter 12 Graphics

Chapter 14 Web Pages and Writing for the Web

Chapter 15 Presentations

 

PART VI: COMMUNICATING A PROFESSIONAL IMAGE
Chapter 16 The Job Search

Chapter 17 Style in Technical Writing