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This easy-to-use handbook a concise version of the popularHandbook of Technical Writing offers students a brief guide to the most common types of technical writing and communication, with help on using technology, creating formal reports and manuals, writing for the Web, and more. Spiral-bound and tabbed for quick reference, the new edition is briefer than ever and completely up to date.
GERALD J. ALRED is professor of English at the University of Wisconsin–Milwaukee, where he teaches business and technical writing. He is the coauthor of The Technical Writer's Companion, Third Edition (Bedford/St. Martin's, 2002), Writing That Works, Seventh Edition (Bedford/St. Martin's, 2001), The Business Writer's Handbook, Sixth Edition (Bedford/St. Martin's, 2000), the Handbook of Technical Writing, Sixth Edition (Bedford/St. Martin's, 2000), and The Professional Writer (Bedford/St. Martins, 1992). He is also the author of The St. Martin's Bibliography of Business and Technical Communication (St. Martin's Press, 1997).
CHARLES T. BRUSAW is retired after working for twenty years as a technical writer for the NCR Corporation. He has also worked in advertising, public relations, and curriculum development. He is presently a business writing consultant for corporations worldwide. He is the coauthor of The Technical Writer's Companion, Third Edition (Bedford/St. Martin's, 2002), Writing That Works, Seventh Edition (Bedford/St. Martin's, 2001), The Business Writer's Handbook, Sixth Edition (Bedford/St. Martin's, 2000), the Handbook of Technical Writing, Sixth Edition (Bedford/St. Martin's, 2000), and The Professional Writer (Bedford/St. Martins, 1992).
WALTER E. OLIU is Acting Director of the Division of Freedom of Information and Publications Services at the U.S. Nuclear Regulatory Commission and has taught at Miami University of Ohio and Slippery Rock State University. He is the coauthor of The Technical Writer's Companion, Third Edition (Bedford/St. Martin's, 2002), Writing That Works, Seventh Edition (Bedford/St. Martin's 2001), The Business Writer's Handbook, Sixth Edition (Bedford/St. Martin's 2000), the Handbook of Technical Writing, Sixth Edition (Bedford/St. Martin's 2000), and The Professional Writer (Bedford/St. Martins, 1992).
Table of Contents
New to this edition
Preface * "Five Steps to Successful Writing"
1. The Writing Process Audience/Readers Collaborative Writing Conclusions Defining Terms Description Introductions Organization Outlining Paragraphs Persuasion Point of View Preparation Process Explanation * Promotional Writing Proofreading Purpose/Objective Revision Scope Selecting the Medium Sentence Construction Writing the Draft
2. Workplace Technology E-mail Fax Internet * Web Forms Design Web Page Design Word Processing and Writing * Writing for the Web
3. Research and Documentation Bibliographies Copyright Documenting Sources Internet Research Interviewing for Information Library Research Note Taking Paraphrasing Plagiarism Quotations * Research
4. Design and Graphics Drawings Flowcharts Global Graphics Graphs Headers and Footers Headings Layout and Design Lists Maps Organizational Charts Photographs Schematic Diagrams Tables * Visuals
5. Technical Writing Forms and Presentations * Brochures Feasibility Reports Formal Reports Instructions Investigative Reports Laboratory Reports Minutes of Meetings * Newsletters Presentations Progress and Activity Reports Proposals Reports Specifications Technical Manuals Test Reports Titles Trip Reports Trouble Reports
7. Correspondence Acknowledgment Letters Adjustment Letters Complaint Letters Correspondence Cover Letters Inquiry Letters and Responses International Correspondence Memos Refusal Letters
* 8. Job Application Acceptance Letters Application Letters * Interviewing for a Job Job Search Résumés * Salary Requirements * Thank You Letters
9. Style and Clarity Absolute Words Abstract Words/Concrete Words Affectation Awkwardness Biased Language Clichés Coherence Compound Words Conciseness/Wordiness Ethics in Language Euphemisms Expletives Figures of Speech Idioms Intensifiers Jargon Long Variants Nominalizations Parallel Structures Positive Writing Repetition Sentence Variety Stacked Modifiers Technical Writing Styles Telegraphic Style Vague Words Word Choice
10. Usage A/An A Lot/A Lot Above Accept/Except Adapts/Adept/Adopts Affect/Effect All Right/Alright Allude/Elude/Refer Already/All Ready Also Amount/Number And/Or As/Since/Because As Much As/More Than As Such As Well As Augment/Supplements Average/Median Bad/Badly Balance/Remainder Between/Among Bi-/Semi- Both . . . And Can/May Center On/Center Around Chair/Chairperson Comprise/Compose Connotation/Denotation Criteria/Criterion Data/Datum Different From/Different Than Each E.g./I.e. Etc. Explicit/Implicit Fact Female Few/A Few Fewer/Less First/Firstly Flammable/Inflammable/ Nonflammable Former/Latter Good/Well He/She Imply/Infer In/Into In Order To Insure/Ensure/Assure Interface Irregardless/Regardless Its/It's Kind Of/Sort Of Lay/Lie Leave/Let Like/As Like/Such As Male Media/Medium Ms./Miss/Mrs. Nature OK/Okay On/Onto/Upon Only Oral/Verbal Per Per Cent/Percent/Percentage Phenomenon/Phenomena Reason Is Because
11. Grammar Adjectives Adverbs Agreement Articles Clauses Collective Nouns Complements Conjunctions Dangling Modifiers Demonstrative Adjectives English as a Second Language Gerund Indefinite Pronouns Infinitives Misplaced Modifiers Mixed Constructions Modifiers Mood Nouns Objects Person Phrases Possessive Case Predicates Prepositions Pronoun Reference Pronouns Restrictive and Nonrestrictive Elements Sentence Faults Sentence Fragments Sentence Types Spelling Subjects of Sentences Tense Verbs Voice Who/Who
12. Punctuation and Mechanics Abbreviations and Acronyms Apostrophes Brackets Capital Letters Colons Comma Splice Commas Contraction Dashes Dates Ellipses Exclamation Marks Hyphens Italics Numbers Parentheses Periods Question Marks Quotation Marks Semicolons Slashes