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9781935864073

Telephone Triage for Oncology Nurses

by ;
  • ISBN13:

    9781935864073

  • ISBN10:

    1935864076

  • Edition: 2nd
  • Format: Paperback
  • Copyright: 2012-06-01
  • Publisher: Oncology Nursing Society

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Summary

Provide efficient telephone patient care with this updated resource!

Author Biography

Margaret Hickey, RN, MSN, MS, Corln, is a scientific communications director at Novartis Oncology, Global Divisions. She has held a number of nursing leadership roles, including employment as the clinical director of the Tulane Cancer Center in New Orleans, LA, and a clinical director at the University of Pittsburgh Cancer Institute in Pittsburgh, PA. Additionally, Margie has held many professional nursing leadership roles, including her terms as president of the Society of Otorhinolaryngology and Head-Neck Nurses (1998-1999). Margie is an established author, with publications in journals and textbooks, and speaker who presents locally, regionally, and nationally. Susan Newton, RN, MS, AOCNsup/sup, AOCNSsup/sup, is a senior director for Quintiles, where she is responsible for operations of the oncology and specialty clinical teams as well as further growth of the oncology portfolio. She has worked as an advanced practice nurse in an outpatient oncology office performing telephone triage since 1999 and as an oncology clinical nurse specialist in hospitals in three different states. Susie has lectured on telephone triage for oncology at the local, regional, and national levels. She co-edited the books Oncology Nursing Advisor and Telephone Triage for Otorhinolaryngology and Head-neck Nurses and has published chapters in medical textbooks and numerous peer-reviewed articles.

Table of Contents

Prefacep. vii
Acknowledgmentsp. ix
Introductionp. 1
Overviewp. 5
Models of Telephone Triagep. 17
The Use of Guidelinesp. 23
Tips on Performing Telephone Triagep. 27
Performing Telephone Assessmentsp. 33
Legal Concerns of Telephone Triagep. 39
Telephone Triage Guidelinesp. 57
Alopeciap. 59
Alterations in Sexualityp. 63
Anorexiap. 67
Antibiotic Therapy Problemsp. 71
Anxietyp. 75
Ascitesp. 79
Bleedingp. 83
Bone Lossp. 87
Confusion/Change in Level of Consciousnessp. 91
Constipationp. 95
Coughp. 99
Deep Venous Thrombosisp. 103
Depressed Moodp. 107
Diarrheap. 111
Difficulty or Pain With Urinationp. 115
Dizzinessp. 119
Dysgeusiap. 123
Dysphagiap. 127
Dyspneap. 131
Esophagitisp. 135
Fatiguep. 139
Fever With Neutropeniap. 143
Fever Without Neutropeniap. 147
Flu-Like Symptomsp. 151
Hand-Foot Syndromep. 155
Headachep. 159
Hematuriap. 163
Hemoptysisp. 167
Hiccups (Singultus)p. 171
Lymphedemap. 175
Menopausal Symptomsp. 179
Myalgia/Arthralgia ("Hurts All Over")p. 185
Nausea and Vomitingp. 189
Oral Mucositisp. 193
Painp. 199
Paresthesia (Peripheral Neuropathy)p. 203
Phlebitisp. 207
Pruritus (Itch)p. 211
Rashp. 219
Seizuresp. 223
Venous Access Device Problemsp. 227
Xerostomia (Dry Mouth)p. 233
Appendicesp. 237
Indexp. 265
Table of Contents provided by Ingram. All Rights Reserved.

Supplemental Materials

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