9781137275349

The Theory and Practice of Change Management

by
  • ISBN13:

    9781137275349

  • ISBN10:

    1137275340

  • Edition: 4th
  • Format: Paperback
  • Copyright: 3/26/2014
  • Publisher: Palgrave Macmillan
  • Purchase Benefits
  • Free Shipping On Orders Over $59!
    Your order must be $59 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • Get Rewarded for Ordering Your Textbooks! Enroll Now
List Price: $79.00 Save up to $11.85
  • Buy New
    $67.15
    Add to Cart Free Shipping

    THIS ITEM IS TEMPORARILY UNAVAILABLE FROM THE PUBLISHER, BUT IS EXPECTED IN SOON. PLACE YOUR ORDER NOW AND WE WILL SHIP IT AS SOON AS IT ARRIVES.

Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The eBook copy of this book is not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Summary

Now with over 60 international case studies, 2 new chapters, coverage of CSR and ethics, video interviews with change practitioners and an improved guiding framework, the fourth edition of this best-selling change management textbook is more practical and immersive than ever.

Author Biography

John Hayes is Emeritus Professor of Change Management at Leeds University Business School, UK. John also helps to facilitate change in complex organizational settings and has worked for companies such as BP, Nestlé, National Australia Group and the US Army.

Table of Contents

PART I: MANAGING CHANGE: A PROCESS PERSPECTIVE
1. Process Models of Change
2. Leading Change: A Process Perspective
3. Patterns of Change
PART II: RECOGNISING THE NEED FOR CHANGE
4. Recognising the Need or Opportunity for Change
5. Starting the Change
6. Building Change Relationships
PART III: DIAGNOSING WHAT NEEDS TO BE CHANGED
7. Diagnosis
8. Gathering and Interpreting Information
PART IV: LEADING AND MANAGING THE PEOPLE ISSUES
9. The Role of Leadership in Change Management
10. Power, Politics and Stakeholder Management
11. Communicating Change
12. Motivating Others to Change
13. Supporting Others through Change
PART V: PLANNING
14. Shaping Implementation Strategies
15. Developing a Change Plan
16. Types of Intervention
17. Action Research
18. Appreciative Inquiry
19. Training and Development
20. High Performance Development
21. Business Process Reengineering
22. Lean
23. Culture Profiling
24. Selecting Interventions
PART VI: IMPLEMENTING CHANGE AND REVIEWING PROGRESS
25. Implementing Change
26. Reviewing and Keeping the Change on Track
PART VII: SUSTAINING CHANGE
27. Making Change Stick
28. Spreading Change
PART VIII: LEARNING
29. Individual and Collective Learning
30. Pulling it All Together: A Case Study

Rewards Program

Write a Review