What is included with this book?
Critical thinking is a process that lets your brain do more for you as you make decisions and solve problems. Think Smarter presents a pragmatic set of tools to apply critical thinking techniques to everyday business issues. This application results in higher quality and faster problem solving, decision making and innovation. Think Smarter is filled with real world examples that demonstrate how the tools work in action, in addition to dozens of exercises the reader can use to practice the techniques. Since thinking is the foundation of everything that everyone does, the tools presented in Think Smarter are applicable across industries and functions, from individuals to senior executives.
Think Smarter includes:
Section I: Introduction and the Framework for Critical Thinking
Chapter 1: What is Critical Thinking?
Benefits of Critical Thinking
Chapter 2: When to Use Critical Thinking
Chapter 3: The Framework and Tools
Section II: Clarity
Chapter 4: Empty Your Bucket
Getting Started with Emptying Your Bucket
Chapter 5: Inspection
Getting Started with Inspection
Chapter 6: Why?
Ask why to get to I don’t know
Getting Started with Why
Chapter 7: So What?
So What: Your Company or Product
YOUR So What?
Getting Started with So What
Chapter 8: Need
What is the Necessity?
Great Teams and Need
Need and Survival
Getting Started with Need
Chapter 9: Anticipatory Thinking
Getting Started with Anticipatory Thinking
Chapter 10: What Else?
What Else Could This Be?
Getting Started with What Else
Chapter 11: The Ingredient Diagram
Ingredients of Your Headscratcher
Getting started with the Ingredient Diagram
Chapter 12: Vision
What is Your Vision?
Getting Started with Vision
Chapter 13: The Thinking Coach
The Role of a Thinking Coach
Why Be a Thinking Coach?
Examples of a Thinking Coach
If You Have the Experience, Why Not Communicate That?
Ten Rules of a Thinking Coach
Getting Started with Being a Thinking Coach
Section III: Conclusions
Chapter 14: Summary of Clarity
Clarity - Getting Clear about Your Headscratcher
Clarity - Not About Solving the Problem, but Generates Solutions
When Am I Done with Clarity?
Can I Use Critical Thinking by Myself and Not with a Group?
Chapter 15: It’s all about The Premise
It’s All About the Premise
Chapter 16: Facts
Facts are Absolute Truth
Use so what with facts
Fact or Not Fact
Chapter 17: Observations
Observations are Abundant
Chapter 18: Experiences
Chapter 19: Beliefs
Beliefs - Your Value System
When Beliefs Are Different
Chapter 20: Assumptions
Assumptions are Key
Chapter 22: Credibility
How Credible is the Premise?
Credibility of Facts and Observations
Why Do People Lose Credibility?
Getting Started with Credibility
Chapter 23: Consistency
The Consistency of Your Premise Components
Getting Started with Consistency
Chapter 24: Triangular Thinking
Triangular Thinking: Estimating the Unknown
Getting Started with Triangular Thinking
Chapter 25: Change
The Premise and Change
Helping People Get Over Change
Getting Started with Change
Chapter 26: Influencing and Persuading
Influence and Persuasion
Using the Premise to Influence
Using the Premise to Persuade
Maybe you need to be persuaded?
Getting Started with Influencing and Persuading
Section: IV Conclusions and Innovation
Chapter 27: Outside-the-Box Thinking
Ask What If and What Other
Getting Started with Thinking Outside-the-Box
Chapter 28: Abductive Thinking
Old Dog Thinking
Knowledge with No Experience
Old Dog Thinking Cures
Getting Started with Abductive Thinking
Chapter 29: Impossible Thinking
Thinking How to Accomplish the Impossible
Getting Started with Impossible Thinking
Exercises for Impossible Thinking
Chapter 30: Summary of Conclusions
Conclusions – Creating Solutions
Conclusions – Sorry, You’re Not Quite Done!
Section V: Decisions
Chapter 31: Who, Need and When
Whose Decision Is This, Anyway?
When Does This Decision Need to Be Made?
Getting Started with Who, Need and When
Chapter 32: Criteria
Without Criteria, Nothing Is Decided
Getting Started with Criteria
Chapter 33: Risk
Eleven Risk Factors
Using the Eleven Factor Model
What Is Too Risky?
Getting Started with Risk
Chapter 34: Summary of Decisions
Decisions – Taking Action
Are we done yet?
Chapter 35: Critical Thinking: Summary and Suggestions
Critical Thinking Summary
Critical Thinking – Let’s Begin