Training Across Multiple Locations : Developing a System That Works

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  • Format: Hardcover
  • Copyright: 2001-04-01
  • Publisher: Ingram Pub Services

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Training Across Multiple Locations is about how to effectively design, build and assess a training organisation that is spread across multiple locations. It provides a model to guide in the development of the system; a questionnaire to review the various locations and several suggestions to ensure plans can be executed within the organisation. It shows how distance learning technology, including intra-nets, web-based training, and computer-based training are central to managing multi-point training. Examples from a dozen companies and the technology platforms they have chosen show real life application.

Table of Contents

Preface ix
The Nature of Multiple-Location T&D Systems
A Model for Creating a Multiple-Location T&D System
Using Business Functions as a Frame of Reference
The Role of Technology in the System
Managing Multiple-Location Systems through Regional Centers
How to Assess Performance
How to Ensure Survival
How to Build Organizational Capability
A Call to Action
Appendix: Communication Climate Inventory 217(4)
References 221(6)
Index 227(9)
About the Authors 236

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