(0) items

Understanding and Managing Public Organizations,9781118583715
This item qualifies for


Your order must be $59 or more, you must select US Postal Service Shipping as your shipping preference, and the "Group my items into as few shipments as possible" option when you place your order.

Bulk sales, PO's, Marketplace Items, eBooks, Apparel, and DVDs not included.

Understanding and Managing Public Organizations



Pub. Date:
List Price: $85.33

Rent Textbook


Buy New Textbook

Currently Available, Usually Ships in 24-48 Hours



Used Textbook

We're Sorry
Sold Out

More New and Used
from Private Sellers
Starting at $60.13
See Prices

Questions About This Book?

Why should I rent this book?
Renting is easy, fast, and cheap! Renting from can save you hundreds of dollars compared to the cost of new or used books each semester. At the end of the semester, simply ship the book back to us with a free UPS shipping label! No need to worry about selling it back.
How do rental returns work?
Returning books is as easy as possible. As your rental due date approaches, we will email you several courtesy reminders. When you are ready to return, you can print a free UPS shipping label from our website at any time. Then, just return the book to your UPS driver or any staffed UPS location. You can even use the same box we shipped it in!
What version or edition is this?
This is the 5th edition with a publication date of 2/10/2014.
What is included with this book?
  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
  • The Rental copy of this book is not guaranteed to include any supplemental materials. You may receive a brand new copy, but typically, only the book itself.


This revised edition of the best-selling text in the field includes a guiding framework of organizational analysis emphasizing the integration and coordination of the domains of the organization with the motivations, work attitudes, and behaviors of the people who lead them. Includes new research and practice from the US and internationally in collaboration and networks, innovation, process improvement through IT, open government and citizen participation, customer service, and a provides a greater emphasis on management practice through illustrative examples of those who are leading successful change efforts.

Table of Contents

Figures, Tables, and Exhibits


The Author

Part One The Dynamic Context of Public Organizations

1 The Challenge of Effective Public Organization and Management

2 Understanding the Study of Organizations: A Historical Review

3 What Makes Public Organizations Distinctive

4 Analyzing the Environment of Public Organizations

5 The Impact of Political Power and Public Policy

Part Two Key Dimensions of Organizing and Managing

6 Organizational Goals and Effectiveness

7 Formulating and Achieving Purpose: Power, Decision Making, and Strategy

8 Organizational Structure, Design, Technology, Information Technology, and Social Media

9 Understanding People in Public Organizations: Motivation and Motivation Theory

10 Understanding People in Public Organizations: Values, Incentives, and Work-Related Attitudes

11 Leadership, Managerial Roles, and Organizational Culture

12 Teamwork: Understanding Communication and Conflict in Groups

Part Three Strategies for Managing and Improving Public Organizations

13 Managing Organizational Change and Development

14 Advancing Effective Management in the Public Sector


Additional Reference Materials

Name Index

Subject Index

Please wait while the item is added to your cart...