The author | p. x |
Preface to the third edition | p. xii |
Acknowledgements | p. xiv |
Introduction | p. xv |
Making sense of social work | p. 1 |
Introduction | p. 1 |
Differences | p. 1 |
Commonalities | p. 10 |
What is social work? | p. 14 |
Conclusion | p. 27 |
Guide to further learning | p. 28 |
The legal and policy context | p. 31 |
Introduction | p. 31 |
The Constitution | p. 32 |
The process of law | p. 37 |
The status of legislation | p. 41 |
Social policy | p. 43 |
Agency policy | p. 49 |
Professional practice | p. 52 |
Conclusion | p. 56 |
Guide to further learning | p. 57 |
The knowledge base | p. 60 |
Introduction | p. 60 |
What do social workers need to know? | p. 61 |
Dialectical reason | p. 81 |
Using knowledge | p. 82 |
Thoughts and feelings | p. 84 |
'I prefer to stick to practice' | p. 85 |
Conclusion | p. 87 |
Guide to further learning | p. 88 |
The skills base | p. 92 |
Introduction | p. 92 |
Competent to practice | p. 92 |
Expectations of practice | p. 97 |
What is a skill? | p. 98 |
What skills do social workers need? | p. 100 |
How do we develop skills? | p. 121 |
Conclusion | p. 121 |
Guide to further learning | p. 122 |
The value base | p. 125 |
Introduction | p. 125 |
What are values? | p. 125 |
Traditional values | p. 127 |
Emancipatory values | p. 138 |
Conclusion | p. 147 |
Guide to further learning | p. 149 |
Achieving good practice | p. 152 |
Introduction | p. 152 |
Avoiding dangerous practice | p. 153 |
Working in partnership | p. 160 |
Being systematic | p. 162 |
Emancipatory practice | p. 165 |
Reflective practice | p. 168 |
Using supervision | p. 171 |
Conclusion | p. 174 |
Guide to further learning | p. 176 |
Facing the challenge | p. 180 |
Introduction | p. 180 |
Forget that college nonsense | p. 181 |
Bloody social workers! | p. 185 |
Political correctness | p. 190 |
Stress and burnout | p. 194 |
Workload management | p. 197 |
A dying breed? | p. 201 |
Conclusion | p. 204 |
Guide to further learning | p. 206 |
Conclusion | p. 209 |
Appendix: internet resources | p. 214 |
References | p. 217 |
Index | p. 226 |
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