9780071475167

Wal-Smart : What It Really Takes to Profit in a Wal-Mart World

by
  • ISBN13:

    9780071475167

  • ISBN10:

    0071475168

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 12/12/2006
  • Publisher: McGraw-Hill
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Summary

THE SECRET OF WAL-MART'S SUCCESS-AND YOURS Wal-Smart is not just a book about Wal-Mart. It's about the principles of leadership in a Wal-Mart economy. No matter what industry you work in, Wal-Mart influences the way you do business. In providing a new level of convenience, discount pricing, and efficiency, Wal-Mart has changed the rules of the global economy, the customer expectations for every business-and the ways your organization must deliver to keep up. Is it even possible to thrive in a world ruled by this, and other, industry giants? Yes, it is possible-if you're "Wal-Smart," says Bill Marquard. The architect of Wal-Mart's first-ever strategic planning process, Marquard takes you on a rare tour of what's really driving Wal-Mart's success, from its powerful process disciplines to its hidden management "DNA" to its simple, but elegant, productivity loop. Wal-Smart answers our most gut-wrenching question as business leaders in any industry: Now that we're immersed in the Wal-Mart world, what are we going to do about it? Marquard prescribes the smart choices you need to make in every aspect of your business: as competitors, suppliers, employers, and community members. Throughout are stories of triumph-and of defeat-that distill the critical strategic choices you must make to win in the shadow of any giant of industry . . . or to become a giant yourself. Wal-Smart equips leaders, managers, and anyone in the business community with the essential strategies that really work to survive and thrive in this brave, new Wal-Mart world.

Author Biography

William H. Marquard was a consultant and partner at Ernst & Young, where he spent three years establishing and running Wal-Mart's strategic planning process. As founder of Marble Leadership Partners, Inc., a strategic and transformation consultancy, he has advised major organizations, including Meijer, Walt Disney World, McDonald's, CompUSA, and the Department of Homeland Security.

Table of Contents

INTRODUCTION CHOOSE OR LOSE 1
PART I HOW DID WE END UP IN THE WAL-MART WORLD? 15
CHAPTER 1 HOW THE SUPER-RETAILER DEFINES OUR WORLD
New Economy, New Challenges
17
CHAPTER 2 JOY ON A TREADMILL
The Loop That Changes Everything
45
CHAPTER 3 GOLD STAR MANAGEMENT
The Secret Behind Strong Processes
61
CHAPTER 4 GENES OF A WINNER
Examining Wal-Mart's Unique DNA
85
PART II WHAT DO WE DO NOW?
Twelve Smart Choices in a Wal-Mart World
103
CHAPTER 5 DIFFERENTIATE, EMULATE, DOMINATE
The Competitor's Conundrum
105
CHAPTER 6 LEVERAGE, INVEST, DIVERSIFY
The Supplier's Bargain
131
CHAPTER 7 REWARD, IMPASSION, GROW
The Company's Compact with the Worker
155
CHAPTER 8 BELONG, ALIGN, ENGAGE
Terms of Community Endearment
185
EPILOGUE BEING WAL-SMART
Find the And
215
POSTSCRIPT 225
ACKNOWLEDGMENTS 227
SOURCES AND NOTES 231
INDEX 259

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