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The importance of teams has become a cliche of modern business theory, but few have a clear idea of what it means.
In this new edition of their best-selling primer, Katzenbach and Smith try to impart some analytical rigor to the concept.
This book is the result of research into why teams are important, what separates effective from ineffective teams, and how organizations can tap the effectiveness of teams to become high-performance organizations.
Liberally citing research efforts in 47 specific organizations, Katzenbach and Smith share their insights into what makes teams work.
Table of Contents
|Authors' Note||p. i|
|Introduction: What We Have Learned||p. xiii|
|Prologue: A Note About What to Expect||p. 1|
|Understanding Teams||p. 9|
|Why Teams?||p. 11|
|One Team: A Story of Performance||p. 27|
|Team Basics: A Working Definition and Discipline||p. 43|
|High-Performance Teams: Very Useful Models||p. 65|
|Becoming A Team||p. 85|
|The Team Performance Curve||p. 87|
|Moving up the Curve: From Individual to Team Performance||p. 109|
|Team Leaders||p. 130|
|Teams, Obstacles, and Endings: Getting Unstuck||p. 149|
|Exploiting the Potential||p. 173|
|Teams and Performance: The Reinforcing Cycle||p. 175|
|Teams and Major Change: An Inevitable Combination||p. 195|
|Team Performance at the Top: A Difficult Challenge||p. 212|
|Top Management's Role: Leading to the High-Performance Organization||p. 239|
|Epilogue: A Call to Action||p. 259|
|The Teams Question and Answer Guide||p. 267|
|Teams Researched for Book||p. 297|
|Selected Readings||p. 305|
|Table of Contents provided by Rittenhouse. All Rights Reserved.|