9780131406506

Work Systems The Methods, Measurement & Management of Work

by
  • ISBN13:

    9780131406506

  • ISBN10:

    0131406507

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 3/28/2006
  • Publisher: Pearson
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Summary

Divided into two major areas of discussion work systems, and work methods, measurement, and management this guide provides up-to-date, quantitative coverage of work systems and how work is analyzed and designed.Includes 30 chapters organized into six parts: Work Systems and How They Work; Methods Engineering and Layout Planning; Time Study and Work Measurement; New Approaches in Process Improvement and Work Management; Ergonomics and Human Factors in the Workplace, and Traditional Topics in Work Management. Addresses the "systems" by which work is accomplished, such as worker-machine systems, manufacturing cells, assembly lines, projects, and office work pools. Summarizes many aspects of work systems, operations analysis, and work measurement using mathematical equations and quantitative examples.For professionals in the area of industrial engineering.

Table of Contents

Preface x
About the Author xiv
Introduction
1(24)
The Nature of Work
7(3)
Defining Work Systems
10(2)
Types of Occupations
12(3)
Productivity
15(4)
Organization of the Book
19(6)
Part I Work Systems and How They Work
25(180)
Manual Work and Worker-Machine Systems
27(32)
Manual Work Systems
29(8)
Worker--Machine Systems
37(8)
Automated Work Systems
45(1)
Determining Worker and Machine Requirements
46(5)
Machine Clusters
51(8)
Work Flow and Batch Processing
59(26)
Sequential Operations and Work Flow
60(4)
Batch Processing
64(5)
Defects in Sequential Operations and Batch Processing
69(2)
Work Cells and Worker Teams
71(14)
Manual Assembly Lines
85(28)
Fundamentals of Manual Assembly Lines
86(5)
Analysis of Single Model Assembly Lines
91(9)
Line Balancing Algorithms
100(6)
Other Considerations in Assembly Line Design
106(1)
Alternative Assembly Systems
107(6)
Logistics Operations
113(40)
Introduction to Logistics
114(6)
Transportation Operations
120(6)
Material Handling
126(14)
Quantitative Analysis of Material-Handling Operations
140(13)
Service Operations and Office Work
153
Service Operations
153(9)
Office Work
162
Projects and Project Management
133(72)
Projects
174(3)
Project Management
177(2)
Project Scheduling Techniques
179(13)
Project Crashing
192(3)
Software for Projects
195(10)
Part II Methods Engineering and Layout Planning
205(112)
Introduction to Methods Engineering and Operations Analysis
207(25)
Evolution and Scope of Methods Engineering
209(1)
How to Apply Methods Engineering
210(6)
Basic Data Collection and Analysis Techniques
216(9)
Methods Engineering and Automation
225(7)
Charting and Diagramming Techniques for Operations Analysis
232(27)
Overview of Charting and Diagramming Techniques
233(1)
Network Diagrams
234(1)
Traditional Industrial Engineering Charting and Diagramming Techniques
235(11)
Block Diagrams and Process Maps
246(13)
Motion Study and Work Design
259(11)
Basic Motion Elements and Work Analysis
260(3)
Principles of Motion Economy and Work Design
263(7)
Facility Layout Planning and Design
270(47)
Types of Production Plant Layouts
279(7)
Other Types of Layouts
286(3)
Systematic Layout Planning
289(28)
Part III Time Study and Work Measurement
317(194)
Introduction to Work Measurement
319(23)
Time Standards and How They Are Determined
320(6)
Prerequisites for Valid Time Standards
326(5)
Allowances in Time Standards
331(4)
Accuracy, Precision, and Application Speed Ratio in Work Measurement
335(7)
Direct Time Study
342(26)
Direct Time Study Procedure
343(8)
Number of Work Cycles to be Timed
351(2)
Performance Rating
353(3)
Time Study Equipment
356(12)
Predetermined Motion Time Systems
368(27)
Overview of Predetermined Motion Time Systems
370(3)
Methods-Time Measurement (MTM)
373(9)
Maynard Operation Sequence Technique (MOST)
382(13)
Standard Data Systems
395(27)
Using a Standard Data System
397(4)
Developing a Standard Data System
401(1)
Work Element Classification in Standard Data Systems
402(4)
Analysis of Machine-Controlled Element Times
406(7)
SDS Advantages and Disadvantages
413(9)
Work Sampling
422(21)
How Work Sampling Works
424(1)
Statistical Basis of Work Sampling
425(6)
Application Issues in Work Sampling
431(12)
Computerized Work Measurement and Standards Maintenance
443(16)
Computer Systems for Direct Time Study and Work Sampling
444(6)
Computerized Systems Based on Predetermined Motion Times and Standard Data
450(3)
Work Measurement Based on Expert Systems
453(2)
Maintenance of Time Standards
455(4)
The Economics and Applications of Time Standards
459(24)
Economic Justification of Work Measurement
460(9)
Applications of Time Standards and Time Study
469(14)
Learning Curves
483(28)
Learning Curve Theory
484(9)
Why the Learning Curve Occurs
493(2)
Determining the Learning Rate
495(2)
Factors Affecting the Learning Curve
497(7)
Learning Curve Applications
504(1)
Time Standards Versus the Learning Curve
504(7)
Part IV New Approaches in Process Improvement and Work Management
511(52)
Lean Production
513(27)
Elimination of Waste
516(2)
Just-in-Time Production
518(8)
Autonomation
526(5)
Worker Involvement
531(9)
Six Sigma and Other Quality Programs
540(23)
Overview and Statistical Basis of Six Sigma
541(4)
The Six Sigma DMAIC Procedure
545(9)
Other Quality Programs
554(9)
Appendix 21A: Sigma Levels, Defects per Million, Fraction Defect Rate, and Yield in Six Sigma
556(7)
Part V Ergonomics and Human Factors in the Workplace
563(122)
Introduction to Ergonomics and Human Factors
565(15)
Overview of Ergonomics
568(3)
Human-Machine Systems
571(4)
Topic Areas in Ergonomics
575(5)
Physical Ergonomics: Work Physiology and Anthropometry
580(29)
Human Physiology
581(6)
Muscular Effort and Work Physiology
587(11)
Anthropometry
598(11)
Cognitive Ergonomics: The Human Sensory System and Information Processing
609(36)
The Human Sensory System
610(11)
Perception
621(2)
Attention Resources
623(3)
Memory
626(3)
Response Selection and Execution
629(4)
Common Cognitive Tasks
633(6)
Design Guidelines for Cognitive Work
639(6)
The Physical Work Environment
645(23)
The Visual Environment and Lighting
645(9)
The Auditory Environment and Noise
654(6)
Climate Control in the Work Environment
660(8)
Occupational Safety and Health
668(17)
Industrial Accidents and Injuries
669(7)
Occupational Disorders and Diseases
676(1)
Occupational Safety Health Laws and Agencies
676(4)
Safety and Health Performance Metrics
680(5)
Part VI Traditional Topics in Work Management
685(80)
Work Organization
687(20)
Organization Principles
688(7)
Organization Structures
695(12)
Worker Motivation and the Social Organization at Work
707(12)
Motivation and Job Satisfaction
707(7)
The Social Organization at Work
714(5)
Job Evaluation and Performance Appraisal
719(16)
Job Evaluation
720(12)
Performance Appraisal
732(3)
Compensation Systems
735(30)
Overview of Compensation Systems
736(2)
Time-Based Pay Systems
738(3)
Direct Wage Incentive Systems
741(13)
Gain Sharing
754(4)
Profit Sharing
758(7)
Appendix: Statistical Tables
765(2)
A1 Standard Normal Distribution
765(1)
B1 Student t Distribution
766(1)
Index 767

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