CART

(0) items

Workplace Communications: The Basics,9780205603367
This item qualifies for
FREE SHIPPING!

FREE SHIPPING OVER $59!

Your order must be $59 or more, you must select US Postal Service Shipping as your shipping preference, and the "Group my items into as few shipments as possible" option when you place your order.

Bulk sales, PO's, Marketplace Items, eBooks, Apparel, and DVDs not included.

Workplace Communications: The Basics

by
Edition:
4th
ISBN13:

9780205603367

ISBN10:
020560336X
Format:
Paperback
Pub. Date:
1/1/2011
Publisher(s):
Longman
List Price: $64.00
More New and Used
from Private Sellers
Starting at $0.01
See Prices

Rent Textbook

We're Sorry
Sold Out

Used Textbook

We're Sorry
Sold Out

eTextbook

We're Sorry
Not Available

New Textbook

We're Sorry
Sold Out

Related Products


  • Workplace Communications : The Basics
    Workplace Communications : The Basics
  • Workplace Communications : The Basics
    Workplace Communications : The Basics
  • Workplace Communications : The Basics
    Workplace Communications : The Basics
  • Workplace Communications : The Basics
    Workplace Communications : The Basics
  • Workplace Communications The Basics
    Workplace Communications The Basics
  • Workplace Communications The Basics Plus MyWritingLab with eText -- Access Card Package
    Workplace Communications The Basics Plus MyWritingLab with eText -- Access Card Package
  • Workplace Communications The Basics Plus NEW MyTechCommLab -- Access Card Package
    Workplace Communications The Basics Plus NEW MyTechCommLab -- Access Card Package
  • Workplace Communications The Basics with NEW MyTechCommLab -- Access Card Package
    Workplace Communications The Basics with NEW MyTechCommLab -- Access Card Package




Summary

Workplace Communications: The Basicsis the first text specifically intended for applied writing courses in community college and other settings where many students are academically under-prepared and therefore intimidated by lengthy, theory-intensive tests. This text focuses instead on the basics of workplace writing by emphasizing practical applications. Written in a simple, conversational style,Workplace Communicationsis designed to be both accessible and useful, incorporating numerous examples, illustrations, and exercises. The new edition includes greatly increased coverage of technology in all areas of work-related communication including the job search, correspondence, oral communication, and research.

Table of Contents

Prefacep. ix
Introductionp. 1
The Keys to Successful Communication: Purpose, Audience, and Tonep. 3
Purposep. 4
Audiencep. 5
Tonep. 8
Exercisesp. 20
Memos and E-mailp. 33
Memosp. 34
E-mailp. 35
Exercisesp. 44
Checklist: Evaluating a Memo or E-mailp. 45
Business Lettersp. 51
Lettersp. 52
Formatsp. 52
Checklist: Evaluating a Letterp. 71
Exercisesp. 72
Effective Visuals: Tables, Graphs, Charts, and Illustrationsp. 77
Principles of Effective Visualsp. 78
Tablesp. 80
Graphsp. 81
Line Graphsp. 82
Bar Graphsp. 83
Chartsp. 84
Flowchartsp. 84
Organizational Chartsp. 84
Gantt Chartsp. 85
Circle Chartsp. 85
Illustrationsp. 88
Photographsp. 88
Drawingsp. 89
Diagramsp. 94
Checklist: Evaluating a Visualp. 96
Exercisesp. 96
Short Reports: Page Design, Formats, and Typesp. 99
Page Designp. 100
Report Formats: Memo, Letter, and Bookletp. 107
Types of Reportsp. 120
Incident Reportp. 120
Progress Reportp. 124
Recommendation Reportp. 129
Travel Reportp. 130
Exercisesp. 135
Checklist: Evaluating a Memo Reportp. 135
Checklist: Evaluating a Letter Reportp. 136
Checklist: Evaluating a Booklet Reportp. 138
Summariesp. 141
Types of Summaries: Descriptive, Informative, and Evaluativep. 142
Summarizing Print Sourcesp. 145
Summarizing Nonprint Sourcesp. 145
Checklist: Evaluating a Summaryp. 153
Exercisesp. 153
Mechanism and Process/Procedure Descriptionsp. 157
Mechanism Descriptionp. 158
Checklist: Evaluating a Mechanism Descriptionp. 161
Exercisesp. 168
Process/Procedure Descriptionp. 170
Checklist: Evaluating a Process/Procedure Descriptionp. 172
Exercisesp. 177
Instructionsp. 179
Instructionsp. 180
Avoiding Liabilityp. 184
Checklist: Evaluating Instructionsp. 186
Exercisesp. 192
Job Application Process: Letter, Resume, Interview, and Follow-Upp. 195
Application Letterp. 196
Resumep. 202
Traditional Resumep. 209
Scannable Resumep. 213
Interviewp. 218
Follow-upp. 220
Checklist: Evaluating an Application Letter, Resume, and Follow-Upp. 222
Exercisesp. 223
Oral Presentations: Preparation and Deliveryp. 233
Preparationp. 234
Preliminariesp. 234
Rehearsalp. 238
Deliveryp. 239
Introductions and Conclusionsp. 239
Vocal Factorsp. 241
Physical Factorsp. 242
Eye Contactp. 242
Audiovisualsp. 243
Enthusiasmp. 253
Checklist: Evaluating a Public Speakerp. 252
Exercisesp. 253
Proposalsp. 257
Solicited Proposalsp. 258
Unsolicited Proposalsp. 258
Internal and External Proposalsp. 261
Formats of Proposalsp. 261
Objectives of Proposalsp. 261
Checklist: Evaluating Proposalp. 286
Exercisesp. 286
Long Reports: Format, Collaboration, and Documentationp. 289
Formatp. 290
Transmittal Documentp. 290
Title Pagep. 290
Abstractp. 292
Table of Contentsp. 292
List of Illustrationsp. 292
Glossaryp. 292
Textp. 298
Visualsp. 298
Paginationp. 298
Collaborationp. 298
Documentationp. 303
Bibliographyp. 305
Parenthetical Citationsp. 310
Checklist: Evaluating a Long Reportp. 313
Exercisesp. 330
A Guide to Avoiding Plagiarismp. 331
Indexp. 339
Table of Contents provided by Ingram. All Rights Reserved.


Please wait while the item is added to your cart...