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Workplace Communications is the first brief, less theory-intensive text that focuses on the fundamentals of workplace communication specifically intended for applied writing courses in community colleges and similar settings.
0321912985 / 9780321912985 Workplace Communications: The Basics with NEW MyTechCommLab -- Access Card Package
Package consists of:
0205891993 / 9780205891993 NEW MyTechCommLab -- Valuepack Access Card
0321916786 / 9780321916785 Workplace Communications: The Basics
George J. Searles is a Professor of Arts & Humanities at Mohawk Valley Community College, specializing in journalism, business/technical writing, contemporary poetry, and Latin. He has also taught at Green Haven State Prison, Binghamton University (where he earned his Ph.D.), New York Institute of Technology, St. Elizabeth’s College of Nursing, Utica College of Syracuse University, and SUNY College of Technology, and on the graduate level for New School University. Currently he is an adjunct instructor of creative writing at Pratt Institute’s upstate campus at the Munson-Williams-Proctor Arts Institute in Utica. He has served on the governing boards of both the Modern Language Association and the North East Modern Language Association, presenting scholarly papers at the annual conventions of those and other such professional organizations. In addition, he has served as a communications consultant to many corporate clients and social services agencies, as well as the National Endowment for the Humanities and the National Science Foundation. Along with numerous articles, reviews, and poems in a broad range of popular and academic periodicals, he has published three volumes of literary criticism from university presses and five editions of Workplace Communications: The Basics, a Pearson textbook used on over 200 campuses here and abroad. The recipient of two SUNY Chancellor’s medals for excellence, he was named the Carnegie Foundation’s “New York State Professor of the Year” in 2002, and the New York State United Teachers’ “Higher Education Member of the Year” in 2003.
1 The Keys to Successful Communication: Purpose, Audience, and Tone
2 Workplace Correspondence
Memos and Emails
Checklist: Evaluating a Memo or E-mail
Checklist: Evaluating a Business Letter
3 Effective Visuals: Tables, Graphs, Charts, and Illustrations
Principles of Effective Visuals
Checklist: Evaluating a Visual
4 Short Reports: Page Design, Formats, and Types
Report Formats: Memo, Letter, and Booklet
Types of Reports
Checklist: Evaluating a Memo Report
Types of Summaries: Descriptive, Informative, and Evaluative
Summarizing Print Sources
Summarizing Nonprint Sources
Checklist:Evaluating a Summary
6 Fliers, Brochures, and Newsletters
Checklist: Evaluating a Flier
Checklist: Evaluating a Brochure
Checklist: Evaluating a Newsletter
7 Instructions and Procedure Descriptions
Checklist: Evaluating Instructions and Procedure Descriptions
8 Job Application Process: Letter, Résumé, Interview, and Follow-Up
Checklist: Evaluating an Application Letter, Résumé, and Follow-Up
9 Oral Presentations: Preparation and Delivery
Introductions and Conclusions
Checklist: Evaluating a Public Speaker
Internal and External Proposals
Formats of Proposals
Objectives of Proposals
Checklist: Evaluating a Proposal
11 Long Reports: Format, Collaboration, and Documentation
Table of Contents
List of Illustrations
Checklist: Evaluating a Long Report
Appendix A: Ten Strategies to Improve Your Style
Appendix B: Review of Mechanics: Spelling, Punctuation, and Grammar