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9780131599697

Workplace Writing Planning, Packaging, and Perfecting Communication

by ;
  • ISBN13:

    9780131599697

  • ISBN10:

    0131599690

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2008-12-30
  • Publisher: Pearson

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Supplemental Materials

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Summary

This modern text outlines a simple solution for producing all forms of workplace communication-one that focuses on how to effectivelyplan,packageandperfectoral and written communication. Its accessible, four-color design is illustrated with interesting scenarios and examples featuring real people, real communication challenges and real resolutions to those challenges. With its contemporary approach, it covers trends for electronic, hard-copy and oral communication and includes substantive illustrations that show before/after samples and writer annotations. Innovative end-of-chapter exercises are designed for a variety of learners and include degree-specific assignments that reinforce career-related communication techniques.

Table of Contents

Communicating in the Workplace
Collaborating in the Workplace
Meeting the Needs of the Audience
Planning Workplace Communication
Packaging Workplace Communication through Effective Document Design
Perfecting Workplace Communication
Oral Presentations and Nonverbal Communication in the Workplace
Visual Aids in the Workplace
Electronic Communication: E-Mail Messages, Instant Messages, Text Messages, and Blogging
Traditional Correspondence: Memos and Letters
Employment Communication: Resumes, Application Letters, Interviewing, and Follow-Up Letters
Communicating Bad News in the Workplace
Persuasive Workplace Communication
Designing Web Sites
Descriptions, Process Analyses, and Instructions
Research and Documentation
Short, Informal Reports
Long, Formal Reports
Internal and External Proposals
Appendix: Grammar, Punctuation, Mechanics, and Spelling
Table of Contents provided by Publisher. All Rights Reserved.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

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