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This modern text outlines a simple solution for producing all forms of workplace communication-one that focuses on how to effectivelyplan,packageandperfectoral and written communication. Its accessible, four-color design is illustrated with interesting scenarios and examples featuring real people, real communication challenges and real resolutions to those challenges. With its contemporary approach, it covers trends for electronic, hard-copy and oral communication and includes substantive illustrations that show before/after samples and writer annotations. Innovative end-of-chapter exercises are designed for a variety of learners and include degree-specific assignments that reinforce career-related communication techniques.
Table of Contents
|Communicating in the Workplace|
|Collaborating in the Workplace|
|Meeting the Needs of the Audience|
|Planning Workplace Communication|
|Packaging Workplace Communication through Effective Document Design|
|Perfecting Workplace Communication|
|Oral Presentations and Nonverbal Communication in the Workplace|
|Visual Aids in the Workplace|
|Electronic Communication: E-Mail Messages, Instant Messages, Text Messages, and Blogging|
|Traditional Correspondence: Memos and Letters|
|Employment Communication: Resumes, Application Letters, Interviewing, and Follow-Up Letters|
|Communicating Bad News in the Workplace|
|Persuasive Workplace Communication|
|Designing Web Sites|
|Descriptions, Process Analyses, and Instructions|
|Research and Documentation|
|Short, Informal Reports|
|Long, Formal Reports|
|Internal and External Proposals|
|Appendix: Grammar, Punctuation, Mechanics, and Spelling|
|Table of Contents provided by Publisher. All Rights Reserved.|