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Table of Contents
SECTION ONE: THE WORLD OF SUPERVISION
2: Legal Aspects
3: Recruiting and Selecting Team Members
4: Compensation, Benefits and Scheduling
SECTION TWO: THE WORLD OF TRAINING AND DEVELOPMENT
6: Training and Quality
7: Training Objectives and Planning
8: Training Methods
9: Instructional Delivery
10: Performance Appraisal
11: Work Environment
SECTION THREE: THE WORLD OF MANAGEMENT
14: Team Building
SECTION FOUR: THE WORLD OF LEADERSHIP
19: Time Management
20: Problem Solving and Decision Making