The World of Resorts with Answer Sheet (EI)by Gee, Chuck Kim; American Hotel & Lodging Educational Institute, . .
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The American Hotel and Lodging Educational Institute (AHLEI) is the premier source for delivering quality hospitality education, training and professional certification that serves the needs of hospitality schools and industries worldwide.
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Table of Contents
The Resort Concept
Special Considerations for Planning and Development
The Process of Planning and Development
Planning the Facilities
Major Recreational Activities and Facilities
Personnel Organization and Human Relations
Heart-of-the-House Management I: F&B, Housekeeping, Laundry, and Dry-Cleaning Operations
Heart-of-the-House Management II: Plant, Grounds, Energy, Accounting, and Purchasing
Security, Safety, and Management of Risk
Resort Marketing and Sales Promotion
Managing the Resort Investment
Resorts: Retrospect and Prospects