You First Inspire Your Team to Grow Up, Get Along, and Get Stuff Done

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  • Edition: 1st
  • Format: Hardcover
  • Copyright: 9/23/2013
  • Publisher: Wiley

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Five common problems your team is susceptible to—and the one thing you can do to fix all of them

There are so many ways a team can go wrong. Does your team make decisions so slowly that nothing ever gets done, or does it go too fast and miss critical issues that come back to bite you later? Does your team bicker endlessly or smile and nod while avoiding the tough issues? Too often, team dysfunction leads to abysmal productivity and zero innovation for your organization, as well as misery and wasted time for you. Most team members sit and wait, feeling trapped in a team that just isn't working. You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done presents a radical new idea: you can change your team. Author Liane Davey shows how you, from any seat at the table, even without support from your colleagues or your team leader, can transform even a toxic team. It starts with living up to five responsibilities that will change the workings of even the most dysfunctional team.

  • Addresses the five most common ways your team can become toxic
  • Gives you a diagnostic to see if your team is at risk
  • Doles out practical suggestions to deal with the crisis in the short-term
  • Instructs you on how to disrupt the patterns that leave you in an endless cycle of dysfunction
  • Replaces those patterns with positive interactions and even productive conflict
  • Gives you the right words to say to change your team for the better—starting today
  • Written by Liane Davey, PhD, a highly sought-after consultant and Principal of Knightsbridge Leadership Solutions and the Vice President of Global Solutions and Team Effectiveness

Designed for front line employees, middle managers, executives, or anyone who works regularly in teams, You First will help you figure out how to make your team happier, healthier, and more productive.

Author Biography

LIANE DAVEY, PhD, is a Principal of Knightsbridge Human Capital Solutions, Inc. and the Vice President for Global Solutions and Team Effectiveness. She is sought out by executives at some of North America's leading financial services, consumer goods, high-tech, and healthcare organizations to rehabilitate teams that have become toxic and to work with healthy teams that want to take their performance to the next level. A dynamic keynote speaker, Liane takes her message about vital teams to leaders at conferences and management retreats around the world. She is the coauthor of Leadership Solutions.

Table of Contents

Chapter 1: Change Yourself, Change Your Team

The Great Promise of Teams

The Sad Reality of Teams

Teams Are Here to Stay

What I’ve Learned About Fixing Teams

There’s One Catch

The Road Ahead

Change Your Team

Chapter 2: Toxic Teams

Toxic Teams

How Sick is Your Team?


Chapter 3: The Crisis Junkie Team

The Value of Crisis

Origins of a Crisis Junkie Problem

Impact of Being a Crisis Junkie Team


Triage and Emergency Medicine

Chapter 4: The Bobble-Head Team

The Desire for Harmony

Origins of a Bobble Head Problem

Impact of Being a Bobble Head Team


Triage and Emergency Medicine

Chapter 5: The Spectator Team


Origins of a Spectator Team

Impact of Being a Spectator Team


Triage and Emergency Medicine

Chapter 6: The Bleeding Back Team


Origins of a Bleeding Back Team

Impact of a Bleeding Back Team


Triage and Emergency Medicine

Chapter 7: The Royal Rumble Team


Origins of a Royal Rumble Team

Impact of Being a Royal Rumble Team


Triage and Emergency Medicine

Chapter 8: The You in Team

Team Building

It’s About You

Your Responsibilities

Chapter 9: Start with a Positive Assumption

It’s Over Before it’s Begun

Start with a Positive Assumption

Competence, Reliability, and Integrity of Your Teammates

Health Check: Are You Starting with a Positive Assumption?

Chapter 10: Add Your Full Value

Pale Imitations

Add Your Full Value

A Word about Vulnerability

Adding the Wrong Value

Health Check: Are You Adding Your Full Value?

Chapter 11: Amplify Other Voices

The Need for Speed

Drowning Out Minority Voices—The Power and the Peril of the Majority

The Importance of Diversity

Amplify Other Voices

What is Diverse?

Health Check: Are You Amplifying Other Voices?

Chapter 12: Know When to Say “No”

Spread Too Thin

Know When to Say No

How to Say “No”

Help! It Didn’t Work

Times to Say “Yes”

Health Check: Do You Know When to Say “No?”

Chapter 13: Embrace Productive Conflict

We Stink at Conflict

Why We Don’t Fight the Good Fight

Embrace Productive Conflict

The Path Forward

Health Check: Are You Embracing Productive Conflict?

Chapter 14: You First



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