Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
What is included with this book?
Sharon Lund O'Neil is a widely published author. In addition to her friendly writing style and practical advice, she has a common-sense approach to problem solving. Her human-relations cases, based on the corporate work environment, are popular with both trainers and educators.
As a frequent national speaker and facilitator on leadership and engaging teams, Sharon advocates the importance of "soft skills" - the human-relations skills that are so critical for building strong relationships.
Sharon has been actively involved in many professional groups and has led several prominent national professional and educational organizations.
|You Canrsquo;t Escape Human Relations|
|Human Relations Can Make or Break You|
|Hold On to Your Positive Attitude|
|When People Step on Your Attitude|
|Relationships with Others|
|Vertical and Horizontal Working Relationships|
|Your Potential and Productivityndash;A Closer Look|
|The Winning Combination|
|Your Most Important Working Relationship|
|Understanding the Nature of Relationships|
|Maximizing Your Relationships|
|Your Success as a Team Player|
|Emotional Intelligence: Managing Stress, Frustration, and Aggression|
|Restoring Injured Relationships|
|Attitudes Among Culturally Diverse Co-Workers|
|Building Your Career|
|Succeeding in a New Job or Assignment|
|Initiation Ritesndash;Coping with Teasing and Testing|
|Absenteeism and Human Relations|
|Avoiding Six Common Human-Relations Mistakes|
|Business Ethics, Rumors, and the Confidence Triangle|
|Success at Expanding Your Assets|
|Goal Setting and Your Attitude|
|Strategies for Advancing Your Career|
|Table of Contents provided by Publisher. All Rights Reserved.|