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Questions About This Book?
Sharon Lund O'Neil is a widely published author. In addition to her friendly writing style and practical advice, she has a common-sense approach to problem solving. Her human-relations cases, based on the corporate work environment, are popular with both trainers and educators.
As a frequent national speaker and facilitator on leadership and engaging teams, Sharon advocates the importance of "soft skills" - the human-relations skills that are so critical for building strong relationships.
Sharon has been actively involved in many professional groups and has led several prominent national professional and educational organizations.
Table of Contents
|You Canrsquo;t Escape Human Relations|
|Human Relations Can Make or Break You|
|Hold On to Your Positive Attitude|
|When People Step on Your Attitude|
|Relationships with Others|
|Vertical and Horizontal Working Relationships|
|Your Potential and Productivityndash;A Closer Look|
|The Winning Combination|
|Your Most Important Working Relationship|
|Understanding the Nature of Relationships|
|Maximizing Your Relationships|
|Your Success as a Team Player|
|Emotional Intelligence: Managing Stress, Frustration, and Aggression|
|Restoring Injured Relationships|
|Attitudes Among Culturally Diverse Co-Workers|
|Building Your Career|
|Succeeding in a New Job or Assignment|
|Initiation Ritesndash;Coping with Teasing and Testing|
|Absenteeism and Human Relations|
|Avoiding Six Common Human-Relations Mistakes|
|Business Ethics, Rumors, and the Confidence Triangle|
|Success at Expanding Your Assets|
|Goal Setting and Your Attitude|
|Strategies for Advancing Your Career|
|Table of Contents provided by Publisher. All Rights Reserved.|