9780060503000

Zap the Gaps! : Target Higher Performance and Achieve It!

by
  • ISBN13:

    9780060503000

  • ISBN10:

    0060503009

  • Format: Hardcover
  • Copyright: 1/1/2002
  • Publisher: HarperCollins Publications

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Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The Used and Rental copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Summary

Target Higher Performance and Achieve It! In the bestselling tradition of The One Minute ManagerR, Zap the Gaps combines a fastmoving business parable with stepbystep instructions for implementing the GAPS approach to problem solving.

Table of Contents

Foreword ix
Preface xiii
Acknowledgments xv
Introduction 1(2)
The Announcement
3(10)
On the Greens
13(12)
Lessons From Grass
25(12)
``Should'' is Good
37(16)
Go, No Go
53(10)
The ``Is'' is Where the Gap is
63(6)
The Gap Zapper
69(12)
Missing Pieces
81(8)
Hocus, Focus
89(18)
From Cause to Solution
107(8)
Good News!
115(8)
Epilogue 123(4)
About the Authors 127

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