9780835607902

The Zen of Listening

by
  • ISBN13:

    9780835607902

  • ISBN10:

    0835607909

  • Format: Hardcover
  • Copyright: 2000-10-01
  • Publisher: Quest Books

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  • The Used and Rental copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Summary

Poor listening is a factor in many tragedies -- high suicide rates, family breakups, school violence, and substance abuse. Also tragic is the student who suffers from poor concentration, below-average school performance, and low self-esteem because good listening is not first practiced at home. Poor listening results in millions of dollars of lost revenue in business due to inefficient teamwork, impersonal customer service, and litigation. And how many medical malpractice suits can be traced to someone's lack of attention?

Author Biography

Rebecca Z. Shafir, M.A., CCC, is a certified speech/language pathologist at the Lahey Clinic in Burlington, Mass. A ten-year student of Zen, she teaches communication workshops nationwide.

Table of Contents

Acknowledgements vii
Introduction 1(12)
Creating a Mindset for Good Listening
13(14)
How Well Are You Listening Now?
27(10)
Awakening Your Sense of Listening
37(8)
The Great Walls of Misunderstanding
45(36)
What's Their Movie?
81(22)
Mindfulness: Listening in the Moment
103(16)
Listening to Ourselves, Part 1: Our Response is Key
119(28)
Listening to Ourselves, Part 2: The Listener's Pariahs
147(24)
Listening Under Stress
171(24)
Boosting Your Listening Memory
195(26)
How to Help Others Listen Better
221(16)
Mindful Listening is Good for Your Health!
237(14)
Bibliography 251

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