Achieving Business Success with GIS

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  • Format: Hardcover
  • Copyright: 2008-03-10
  • Publisher: Wiley

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Written at a practical level, suited to the business audience, this exceptional book explores the business environment of making GIS successful. It applies academic rigor to practical and commercial implementation issues and offers viewpoints from all parties involved in GIS implementation. Achieving Business Success with GIS provides tangible advice ranging from technical and financial to organizational and commercial. It is unique in that it does not stop short of providing, without hype or embellishment, practical advice and real examples regarding the total cost of ownership of a project or finance and return investment of GIS products. Achieving Business Success with GIS highlights that the use of GIS technology needs to be focused on the business issues, not the technology. The book begins by describing the use of GIS in a global context within a business environment as the background to outlining the need for organizations to have a strategy for their GIS. The book then goes on to explore the elements of a GIS strategy and explains issues which are relevant for such approaches and how to go about developing it. In the closing chapters of this book, the process of specifying and tendering for a GIS are discussed to ensure that the focus of the reader remains on the business issues of the organization. This is followed by examples of the best and worst Geographic Information Systems including a discussion on Google Earth and Web 2.0.The combination of the statistics from the GIS / Spatial surveys and the author's consulting experiences make this book an invaluable resource for GIS managers in government (federal, state and local) and utilities, organisations using GIS, and students and lecturers in this field.

Author Biography

Bruce Douglas. Director, Corporate GIS Consultants, Bankstown, NSW  (New South Wales), Australia, Past-President Geospatial Information and Technology Association (GITA),  Australia / New Zealand.

Table of Contents

Prefacep. vii
Acknowledgementsp. ix
Introductionp. 1
The Spatial Information Industryp. 7
Background to the Surveyp. 8
Value of the SI Industryp. 9
GIS Product Usagep. 13
Spatial Applicationsp. 17
Trainingp. 19
Spatial Datap. 21
Imageryp. 26
Mobile Computingp. 28
Regional SI Initiativesp. 29
Summaryp. 30
Introducing the Elements of a GIS Strategyp. 33
The Traditional IT Strategy Approachp. 34
The SI Strategy Approachp. 36
Influences of Disruptive and Distractive Technologyp. 37
Developing the Business Focusp. 41
Developing the Data/Information Focusp. 47
Introductionp. 48
Metadatap. 48
Data/System Architecturesp. 49
Defining the 'Data Gap'p. 53
GIS Data Standards and Related Issuesp. 59
GIS Data Interoperabilityp. 61
Summary - Data Interoperabilityp. 64
Summary - the Data/Information Focusp. 64
Developing the Organisational Focusp. 65
Introductionp. 65
Impact of Organisational Structure on GISp. 66
Achieving an Organisational Focus for GISp. 67
Business Process Mapping and Re-engineeringp. 69
Training and Support Issuesp. 71
SWOT Analysisp. 72
Summary - Organisational Focusp. 73
Developing the Application and Technology Focusp. 75
GIS Issuesp. 75
IT Issuesp. 83
System/Data Integration Issuesp. 85
Developing the Functional Requirements Specificationp. 87
Developing a GIS Strategyp. 91
Functional Requirements Specification (FRS)p. 91
Correlating against the CSFsp. 92
Developing the GIS Strategyp. 93
Summaryp. 93
Cost/Benefit Analysis/Return on Investmentp. 95
Broad Costsp. 97
Broad Benefitsp. 107
Broad Cost/Benefit Summaryp. 113
Business Casep. 117
Conclusionp. 117
Selecting a GISp. 119
Introductionp. 119
Selecting a GIS using a Tendering Processp. 121
The Final Stage of the Selection Processp. 136
Implementing GISp. 139
Staff Trainingp. 139
Data Capture and/or Conversionp. 141
Defining the KPIs (Goalposts) for Successful Implementationp. 143
Implementing and 'Setting to Work' of the GISp. 143
Undertaking a Post Implementation Reviewp. 144
Benchmarkingp. 144
Summaryp. 145
The Best and the Worstp. 147
And the Best is...Google Earthp. 147
And the Best is (also)...Web 2.0p. 148
And the Worst is...p. 149
Closing Remarksp. 151
Glossaryp. 153
Indexp. 155
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