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9781260455441

The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

by
  • ISBN13:

    9781260455441

  • ISBN10:

    1260455440

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 2019-10-14
  • Publisher: McGraw Hill
  • Purchase Benefits
List Price: $28.00 Save up to $2.80
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Supplemental Materials

What is included with this book?

Table of Contents

Foreword by Greg Greeley

Acknowledgments

1 Airbnb’s Magical End-to-End Journey
PART I
belonging

2 Make It a People Business

3 Create Belonging

PART II
trust

4 Design for Trust and Safety

5 Practice Helpful Disclosure

PART III
hospitality

6 Be a Host

7 Think Magical and Memorable

PART IV
empowerment

8 Maximize Impact

9 Claim and Share Your Value

PART V
community

10 Serve Your Neighbor

11 Own Goodness

12 To Danville and Beyond

Notes

Index

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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