The Basic Principles of Effective Consulting

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  • Format: Paperback
  • Copyright: 2005-12-14
  • Publisher: Lawrence Erlbau

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This is a very good time for consultants. As corporations have been reorganizing and downsizing, merging and globalizing, the consulting business has been booming. The Basic Principles of Effective Consulting is about what effective consultants do and how they do it. It provides a step-by-step process that can provide successful outcomes for consultants and their clients. The chapters have plenty of examples and cases of the process used by effective consultants, as cases and examples are one of the best ways to learn the consulting business. Also provided as part of each chapter are short pieces of expert advice by established consultants and users of consulting services. Teachers in business schools will find this book can serve as an excellent supplemental textbook on consulting practices.

Table of Contents

Forewordp. ix
Prefacep. xi
About the Authorsp. xv
Consultants and Consultingp. 1
From the Experts ... The Internal Consultant's Role at Dow Jones & Companyp. 10
Establishing Expectations and Goalsp. 15
From the Experts ... Criteria for Selecting Consultants at Archer Daniels Midlandp. 19
Formalizing the Agreement: Proposals and Contractsp. 33
From the Experts ... The Importance of Written Contractsp. 37
Developing a Project Strategy: Diagnosis and Data Collectionp. 60
From the Experts ... Data Collection Begins at the Beginning!p. 69
Interviewingp. 84
From the Experts ... Listen Up!p. 92
Preparing the Feedback/Assessment Report: Moving the Client to Actionp. 102
From the Experts ... Is There Such a Thing as Too Much Input to Report?p. 106
Presenting the Findings: Moving From Diagnosis to Commitment to Actionp. 124
From the Experts ... Presenting the Findingsp. 125
Initiating Actionp. 139
From the Experts ... A Few Simple Steps to Implement Changep. 149
Ending the Projectp. 152
From the Experts ... Life With Consultants: First, Prepare for the Endp. 154
Some Final Thoughts: The Basic Principles of Effective Consultingp. 162
From the Experts ... Building Strong Consultant-Client Relationships at PricewaterhouseCoopersp. 165
Some Further Readingp. 168
Indexp. 171
Table of Contents provided by Ingram. All Rights Reserved.

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