The Brand You50 (Reinventing Work) Fifty Ways to Transform Yourself from an "Employee" into a Brand That Shouts Distinction, Commitment, and Passion!

by PETERS, TOM

• ISBN13: 9780375407727
• ISBN10: 0375407723
• eBook ISBN(s): 9780375410970
• Format: Hardcover
• Copyright: 1999-09-21
• Publisher: Knopf
• More Book Details

Summary

Michael Goldhaber, writing inWired,said, "If there is nothing very special about your work, no matter how hard you apply yourself you won't get noticed and that increasingly means you won't get paid much either. In times past you could be obscure yet secure -- now that's much harder." Again: the white collar job as now configured is doomed. Soon. ("Downsizing" in the nineties will look like small change.) So what's the trick? There's only one: distinction. Or as we call it, turning yourself into a brand . . . Brand You. A brand is nothing more than a sign of distinction. Right? Nike. Starbucks. Martha Stewart. The point (again): that's not the way we've thought about white collar workers--ourselves--over the past century. The "bureaucrat" on the finance staff is de facto faceless, plugging away, passing papers. But now, in our view, she is born again, transformed from bureaucrat to the new star. She works in a professional service firm and works on projects that she'll be able to brag about years from now. I call her/him the New American Professional, CEO of Me Inc. (even if Me Inc. is currently on someone's payroll) and, of course, of Brand You. Step #1 in the model was the organization . . .a department turned into PSF 1.0. Step #2 is the individual . . .reborn as Brand You. In 50 essential points, Tom Peters shows how to be committed to your craft, choose the right projects, how to improve networking, why you need to think fun is cool, and why it's important to piss some people off. He will enable you to turn yourself into an important and distinctive commodity. In short, he will show you how to turn yourself into . . . Brand You. See also the other 50List titles in the Reinventing Work series by Tom Peters --The Project50andThe Professional Service Firm50-- for additional information on how to make an impact in the professional world.

Author Biography

Tom Peters continues to be in constant demand for lectures and seminars. In addition to researching and writing his books, he travels more widely than ever to monitor and observe the business environment  worldwide. The founder of the Tom Peters Group in Palo Alto, California, he lives mostly on American Airlines, or with his family on a farm in Vermont or an island off the Massachusetts coast.

Table of Contents

1. Coping rests on your shoulders. Forget "they." This is your life. Period.	12	(5)
1a. When was the last time you asked: WHAT DO I WANT TO BE?	17	(4)
2. You have no option: THE WHITE COLLAR REVOLUTION IS ABOUT TO SWALLOW ME/YOU/US!	21	(3)
3. The Answer: Becoming "Brand You."	24	(5)
3a. What if we each had "market cap" --free-market evaluation of our economic worth, like ballplayers and actors more or less do?	29	(3)
4. Getting started now: Perform a Personal Brand Equity Evaluation. And: Create a Yellow Pages ad for...you.	32	(5)
4a. We need a snapshot: What does Brand You "look" like? "Feel" like? For starters: Consider Icon Woman. (And hear her roar!)	37	(4)
5. Forget "tasks." The new Brand You currency: WOW Projects!	41	(2)
5a. Commit yourself fully to The Project Life. Pursue Mastery.	43	(3)
6. You--Brand You--are a "package."	46	(3)
7. "Inc." yourself. Mindset: I AM A COMPANY.	49	(3)
8. Speak out! BRAND YOU IS ABOUT WHAT YOU VALUE!	52	(2)
9. No walk in the park: Brand You demands a rich, diverse portfolio of skills.	54	(3)
9a. Brand You Warriors wear at least Eight Hats... from sales to accounting to product development.	57	(4)
10. Learn to play The Great Game of Business. You must master the Brand You Economic Basics.	61	(4)
11. Paint a compelling, technicolor word picture of who you are.	65	(3)
12. OBSESS ON YOUR...JOB TITLE. (Yes, it is that important.)	68	(3)
13. Brand You: WALK THE TALK. ("We must become the change we want to see in the world."--Gandhi)	71	(3)
14. Brand Yous embrace the real-world Politics of Implementation. (Or else!)	74	(3)
15. Turn crummy little tasks into Hopelessly Cool Projects. (IT CAN--ALWAYS--BE DONE.)	77	(2)
15a. Work with what you've got! Make it a masterpiece!	79	(4)
16. Master "bootstrapping." LEARN TO SCROUNGE RESOURCES!	83	(2)
17. YOU ARE YOUR PORTFOLIO: Think Quality of Project Portfolio.	85	(3)
17a. You are the WOW-ness of every project. So: Score WOW-ness!	88	(3)
18. FOCUS!	91	(4)
19. You are your Clients I: BRAND YOU IS DEFINED BY HER (HIS) CLIENTS. Who they are. Who they aren't.	95	(3)
20. You are your Clients II: SO...LISTEN TO 'EM! CONNECT WITH 'EM!	98	(3)
21. You are your saleable competencies: Brand You must be...stunningly good at something of value to clients.	101	(3)
22. You are your Rolodex I: BRAND YOU IS A TEAM SPORT.	104	(4)
22a. Loyalty: More important than ever! New--Brand You--Loyalty = Rolodex Loyalty. (Not "logo loyalty.")	108	(2)
23. You are your Rolodex II: Breadth counts! Collect Freaks!	110	(3)
24. DESIGN MATTERS...A LOT...TO BRAND YOU! You are your "signage": phone skills, report writing style, letterhead, etc.	113	(3)
25. Consider your "product line." Add to your product line...regularly. (OR ELSE.)	116	(3)
26. Think B-i-g. As in, Big Ideas. "Did it make me gasp when I first saw it?"--adman David Ogilvy's WOW Test.	119	(2)
27. Me Inc./Brand You Mantra: DARE...DAILY.	121	(2)
28. SUBMIT TO THE PERFORMANCE! Brand You is a performing art.	123	(4)
29. Bosses: YOU GOTTA--damn well oughta--LOVE BRAND YOU! (It's all about turning "employees" into Performance Maniacs.)	127	(2)
30. Identity = Most cherished Asset. Brand You: Learn to think like Gillette or Saturn.	129	(3)
31. A brand is a "trust mark": Brand You rests upon bedrock called Credibility.	132	(3)
32. It may sound small. IT AIN'T. Calling Cards tell a Large Tale. (First Things First.)	135	(3)
33. BUILD A WEB SITE THAT WOWS. NOW.	138	(3)
34. You are your own P.R. agency. For starters: Join Toastmasters.	141	(5)
35. Work on your Optimism. (Spreaders of doom + gloom rarely attract followers!)	146	(3)
36. Renewal = Job 1 For Brand You. Period.	149	(4)
37. A must: FORMAL RENEWAL INVESTMENT PLAN.	153	(3)
38. Learn from...anyone. Anywhere. Any time. BECOME A SPONGE...for Cool Stuff. (Work on exposing yourself to cool stuff.)	156	(7)
38a. Love the Plateau! Learning--the essence of Brand You--is not a smooth ride. (You get stuck at times.)	163	(3)
39. YOU--Brand You--NEED A TERRIFIC BOARD OF DIRECTORS. (No kidding.)	166	(3)
40. YOU--Brand You--NEED A "FRONT LINE UNIVERSITY." Message: stay in close touch with "real people."	169	(3)
41. Hunt for Cool Dudes-Dudettes. All Brand Yous--youngest to oldest--are perpetually in the Talent Scout Mode.	172	(3)
42. Create your own, cool organization...Me & Co.... even if you are young, "unempowered," and on someone's payroll. (You are always a Builder! If you're smart.)	175	(2)
43. Leadership is me...as Brand You...at all times. ("Leadership" is independent of formal position. Period.)	177	(4)
44. POWER MATTERS. Stuff that matters--that gets done--demands superb political skills.	181	(3)
45. YOU--Brand You--NEED A FORMAL MARKETING PLAN.	184	(2)
45a. Think hard: DO I REALLY HAVE A "PRODUCT"? (This is no easy "test" to pass.)	186	(4)
46. Think: ONE WOMAN (MAN) GLOBAL POWERHOUSE. (Seriously.)	190	(2)
47. Sell. SELL. SELL!!!	192	(2)
48. YOU--Brand You--GOTTA BE A "CLOSER." (Learn to "Ask for the business.")	194	(2)
49. Effective Brand Yous Are dis-loyal! (I.e., on a Crusade that transcends "the corporation.")	196	(2)
50. WELCOME TO FREE AGENT NATION!	198	(2)
The Movement	200	(2)
Recommended Reading	202	(2)
Acknowledgments	204

Excerpts

From Brand You50

The Nub

The yogurt is hitting the fan. With a roaring kerplunk. And few (none?) will escape unscathed. The White Collar Revolution gathers way. Fast. Job security -- as we've known it -- vanishes.

So . . . what now?

My answer: Return to Job Security! (Not the answer you expected, I bet.) But it's New Job Security. Or, actually, Very Old New Job Security. It's what job security was all about before -- long before! -- Big Corp. Before Social Security. And unemployment insurance. Before there was a big so-called safety net that had the unintended consequence of sucking the initiative, drive, and moxie out of millions of white collar workers.
I'm talking about job security in the Colonies and in the first century after our country was founded. Which was:

Craft

Distinction

Networking skills


Craft = Marketable Skill. Distinction = Memorable. Networking Skills = Word of Mouth Collegial Support.

It's as old as the colonial blacksmith. (And his modern counterpart, the housepainter. Or local CPA.) As new as Hollywood. Or the peripatetic Web programmers in their apartments in San Francisco or Austin or Raleigh-Durham . . . or Tahiti.

It's about being so damn good and meticulous and responsible about what you do (and making sure that what you do is work that needs to be done) that the world taps a T1-speed path to your PC.

My modern-language (a.k.a. Peters-Speak) term for this ancient, self-reliant, networked, word-of-mouth-dependent, distinguished craftsperson: Brand You.

I'm a believer in Branding. Guided, as I often am, by adman David Ogilvy, I don't think brands are marketing flimflam. The consumer is not an idiot. You can't, by and large, brand crap. And -- per Ogilvy -- you're a damn fool if you don't brand good stuff: iMACs or Ziplocs or a cool setting for drinking coffee, called Starbucks.

A brand is a "trust mark." It's shorthand. It's a sorting device.

"The Word" According to Scott

Scott Bedbury helped brand Nike and Starbucks. (Not bad.) I like his description of a brand:

A great brand taps into emotions. . . . Emotions drive most, if not all, of our decisions. A brand reaches out with [a] powerful connecting experience. It's an emotional connecting point that transcends the product. . . .

A great brand is a story that's never completely told. A brand is a metaphorical story that's evolving all the time. . . . Stories create the emotional context people need to locate themselves in a larger experience.

I don't know about you, but I don't feel in the least bit offended, demeaned, or dehumanized by the thought of Brand You or Brand Me. Or Me Inc., another of my favorites. To the contrary, I think Brand You/Brand Me/Me Inc. ties me rather directly to the Pilgrim Fathers, Ben Franklin, and Steve Jobs -- which is a lineage that I far prefer to Organization Man . . . let alone Cubicle Slave!

* * *

My friend the artist Annette Lemieux produced a wonderful piece, I AM (see reproduction on facing page). Hanging on my wall next to her sophisticated work is a stark, white-on-black full-page ad torn from a popular magazine. It's a Discover Brokerage ad: YOU ARE the CEO OF YOUR LIFE.

T.T.D./Brand You = Survival

1. Got a friend -- real estate agent, lawyer, etc. -- who's got a real rep in the city, whose name people immediately associate with quality, results, perseverance? (If you don't know any local stars personally, ask around until you find one.) Ask her to spend an evening with you and perhaps a few colleagues, chatting about how she Broke Out of the Pack. Does she have any trademarks -- diligent sending of thank-you notes, a certain color scarf, speedy service -- that help to define her? That is: Start to infuse those "brand ideas" into your vocabulary/life.

2. Start playing with words. Keep a notebook, paper or electronic. Ask yourself: WHO AM I? WHO AM I NOT? (The experts agree: Brand is as much about what a product "is not" as about what it "is.")

3. Start asking yourself every day: IS WHAT I'M DOING RIGHT NOW CONSISTENT WITH BUILDING A BRAND, MY BRAND? If not, well, wonder about how you're spending your time.

4. Brands aren't built in a day! Walk -- don't run! -- into all this. Play with the ideas. Define your strengths (and weaknesses). Consider "trademarks." Try the fit. Refine the fit. Be purposeful but not panicky:

THIS IS THE "ESSENCE-OF-YOU" WE ARE TALKING ABOUT. (À la Meryl Streep or Ted Koppel.)

---

Excerpted from The Brand You 50: Or: Fifty Ways to Transform Yourself from an "Employee" into a Brand That Shouts Distinction, Commitment, and Passion! by Tom Peters
All rights reserved by the original copyright owners. Excerpts are provided for display purposes only and may not be reproduced, reprinted or distributed without the written permission of the publisher.