Bridging the Digital Divide Technology, Community and Public Policy

by Servon, Lisa J.

• ISBN13: 9780631232414
• ISBN10: 0631232419
• Edition: 1st
• Format: Hardcover
• Copyright: 2002-10-11
• Publisher: Wiley-Blackwell

Summary

Bridging the Digital Divide investigates problems of unequal access to information technology. The author redefines this problem, examines its severity, and lays out what the future implications might be if the digital divide continues to exist. This is also the first book to assess empirically the policies in the United States designed to address the social problems arising from the digital divide. It analyzes policies at both federal and local level, as well as looking at the success of community-based initiatives. The analysis is supported by empirical data resulting from extensive fieldwork in several US cities. The book concludes with the author's recommendations for future public policy on the digital divide.

Author Biography

Lisa J. Servon is Associate Professor of Management and Urban Policy and Associate Director, Community Development Research Center, Milano Graduate School of Management and Urban Policy, New School University. Her work focuses on urban economic development and urban poverty and her first book, Bookstrap Capital: Microenterprises and the American Poor was published in 1999.

Table of Contents

Special Recognition	viii
List of Figures	x
List of Tables	xi
Acknowledgments	xii
Foreword	xv
Series Editor's Preface	xvii
Redefining the Digital Divide	1	(23)
The Dimensions of the Digital Divide	24	(21)
The Role of CTCs within the Community Technology Movement	45	(32)
Marla K. Nelson
Support for Bridging the Gap	77	(30)
Community Technology and Youth	107	(34)
Training Disadvantaged Workers for IT Jobs	141	(36)
The Organizational Divide	177	(22)
Josh Kirschenbaum
Radhika Kunamneni
Building the Bridge: Learning from Seattle	199	(22)
Toward a New Agenda	221	(12)
Appendix 1. Research Strategy and Methodology	233	(5)
Appendix 2. Community Technology Survey	238	(3)
Appendix 3. Analysis of Survey Results	241	(4)
Appendix 4. World Wide Web References	245	(3)
Bibliography	248	(13)
Index	261