Bureaucracy : What Government Agencies Do and Why They Do It

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  • Edition: Reprint
  • Format: Paperback
  • Copyright: 1991-01-29
  • Publisher: Basic Books

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Bureaucracy is the classic study of the way American government agencies work and how they can be made to work better. Examining a wide range of bureaucracies, including the Army, the FBI, the FCC, and the Social Security Administration, James Q. Wilson provides the first comprehensive, in-depth analysis of what government agencies do, why they function as they do, and how they might become more responsible and effective. With a new introduction by the author.

Author Biography

James Q. Wilson is James Collins professor of management and public policy at UCLA. Winner of the 1990, James Madison Award of the American Political Science Association, he is also the author of Moral Sense and Moral Judgement.

Table of Contents

Preface to the New Editionp. ix
Notesp. xvi
Prefacep. xvii
Acknowledgmentsp. xxi
Organizationsp. 1
Armies, Prisons, Schoolsp. 3
Organization Mattersp. 14
Operatorsp. 29
Circumstancesp. 31
Conclusionsp. 48
Beliefsp. 50
Conclusionsp. 70
Interestsp. 72
Conclusionsp. 88
Culturep. 90
Managersp. 111
Constraintsp. 113
Peoplep. 137
Conclusionsp. 153
Compliancep. 154
Summary: Achieving Compliancep. 174
Executivesp. 177
Turfp. 179
Conclusionsp. 195
Strategiesp. 196
Conclusionsp. 217
Innovationp. 218
Contextp. 233
Congressp. 235
Appendix: Congressional Dominance: a Closer Lookp. 254
Presidentsp. 257
Courtsp. 277
National Differencesp. 295
Changep. 313
Problemsp. 315
Conclusionsp. 331
Rulesp. 333
Marketsp. 346
Conclusionsp. 363
Bureaucracy and the Public Interestp. 365
Notesp. 379
Indexp. 409
Subject Indexp. 418
Table of Contents provided by Publisher. All Rights Reserved.

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