Business Dashboards A Visual Catalog for Design and Deployment

by Rasmussen, Nils H.; Bansal, Manish; Chen, Claire Y.

• ISBN13: 9780470413470
• ISBN10: 0470413476
• Edition: 1st
• Format: Paperback
• Copyright: 2009-03-09
• Publisher: Wiley

Summary

Focusing on designing the right dashboards for use in an organization, this timely, full color book reveals how to successfully deploy dashboards by building the optimal software architecture and dashboard design. In addition, it describes the value of this popular technology to a business and how it can have a significant impact on performance improvement. A unique collection of more than 120 dashboard images are organized by category. One of the chapters provides a step-by-step description of the key performance indicator (KPIs) design process. One of the appendices contains more than 1,000 examples of KPIs to help design the content of dashboards. The book also describes all the steps in a dashboard implementation and offers related advice.Nils Rasmussen (West Hollywood, CA) is cofounder and Principal of Solver, Inc. Claire Y. Chen (Long Beach, CA) is a Senior Business Intelligence Architect at Solver, Inc. Manish Bansal (Irvine, CA) is Vice President of Sales at Solver, Inc.

Author Biography

NILS RASMUSSEN, BA, MBA, is the CEO at Solver, Inc., an international company that provides implementation of comprehensive performance management, planning, analytics, scorecard, and dashboard solutions. He is the coauthor of three titles published by John Wiley & Sons.

CLAIRE Y. CHEN is the Chief Business Intelligence Architect at Solver, Inc., and the Microsoft Virtual Technology Specialist in Southern California region. She is well experienced in providing data warehouse and business intelligence solutions via multiple technologies in various industries.

MANISH BANSAL, BE, MS, is the Vice President at Solver, Inc., and advises companies on various ways to improve performance by leveraging technology solutions. He is an experienced management consultant who has worked across various industries and functional areas, with a special focus to deliver value.

Table of Contents

Preface	p. vii
Book Summary	p. ix
Introduction to Dashboards	p. 1
Dashboard Definition	p. 3
Dashboards' Role in a Business Intelligence Solution	p. 7
Why Dashboards Have Become so Popular	p. 11
Types of Dashboards	p. 17
Designing Metrics and Key Performance Indicators	p. 23
Dashboard Scenario: Use Case	p. 33
Getting Ready for the Implementation	p. 41
Part One Summary and Readiness Checklist	p. 45
Creating the Right Business Intelligence Architecture for Dashboards	p. 47
Why a Good Architecture Is Important	p. 49
Data Warehouse Techniques	p. 51
Data Replication and Delivery	p. 67
Query Language and Interactivity	p. 71
Data Warehouse and Business Intelligence Dashboard Paradigm	p. 79
Mobile Business Intelligence	p. 85
Part Two Summary and Readiness Checklist	p. 87
Dashboard Design	p. 89
Design Tips	p. 91
Dashboard Examples	p. 105
Part Three Summary and Readiness Checklist	p. 175
Managing a Dashboard Project	p. 177
Planning the Project	p. 179
Engaging the Users	p. 187
Project Tips	p. 191
Training and Deployment	p. 195
Part Four Summary and Readiness Checklist	p. 201
Appendices	p. 203
Software Selection Tips	p. 205
Installation	p. 215
Hardware Recommendations	p. 217
Security Authentication Techniques	p. 221
Metrics and Key Performance Indicator Examples	p. 223
About the Authors	p. 279
Index	p. 281
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