Business Etiquette

by Sabath, Ann Marie

• ISBN13: 9781601631206
• ISBN10: 1601631200
• Edition: 3rd
• Format: Paperback
• Copyright: 2010-03-20
• Publisher: Career Pr Inc

Summary

What differentiates businesspeople from business professionals? Many individuals invest in their careers yet have no clue how to set themselves apart from their competition.

Author Biography

Ann Marie Sabath is president of At Ease Inc., a nationally recognized protocol and etiquette firm. She has trained more than 90,000 individuals at companies such as Fidelity Investments, Monster.com, Deloitte Touche, and Marriott International. The first and second editions of Business Etiquette have been recognized by the Oprah Winfrey Show, the New York Times, and Entrepreneur magazine.

Table of Contents

Introduction
Why You Need This Book	p. 11
Opening Moves: Making Initial Encounters Work	p. 21
Business Dress 101: Handling Attire Problems in the Workplace	p. 35
Correspondence: Putting It Down in Black and White	p. 45
Sound Advice: Making the Right Phone Impression	p. 65
Cubicle Protocol and Time Management: Functioning Well in the Office	p. 89
Meetings: Getting It All Together	p. 105
VIPs: Dealing With Key Decision-Makers	p. 115
Unfamiliar Settings: Handling Social Situations	p. 123
Off the Beaten Path: Coping With Challenges	p. 133
Common Questions	p. 147
Appendix
International Etiquette	p. 157
Bibliography	p. 179
Index	p. 183
Table of Contents provided by Ingram. All Rights Reserved.