9781592602827

Business Principles, Guidelines and Practices

by ;
  • ISBN13:

    9781592602827

  • ISBN10:

    1592602827

  • Edition: 2nd
  • Format: Paperback
  • Copyright: 2006-09-30
  • Publisher: Atomic Dog

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Supplemental Materials

What is included with this book?

Summary

As we move further into the 21st century, the business world is becoming even more global and ever-changing. New markets are continually emerging, the American economy is becoming more dominated by service businesses, and quality is the initiative of many firms. Demographic and lifestyle shifts are changing the way we shop, where we work, and how we live. Students who understand the business environment and the changes occurring will be more likely to succeed than those who do not. Ivancevich and Duening use principles, guidelines, and practices to illustrate and frame how all of the many aspects of business impact our lives every day as employees, consumers, and owners.

Table of Contents

Preface xix
About the Authors xxiii
Part Two Foundations of Business
1(166)
Business and Economics
3(28)
Introduction
5(1)
Your Current Business IQ---Best in Class
6(2)
Why Learn about Business?
8(2)
Protecting and Improving Our Standard of Living
8(1)
Coping with Change
9(1)
Understanding Mutual Dependence
9(1)
Realizing Global Opportunities
9(1)
Preventing Misconceptions
10(1)
People: The Key to Business
10(2)
Owners
10(1)
Managers
11(1)
Employees
12(1)
Consumers
12(1)
Business Objectives
12(1)
Survival, Growth, and Social Responsibility
12(1)
Profit
12(1)
Economics: The Foundation of Business
13(2)
Resources
14(1)
Goods and Services
14(1)
Allocation
14(1)
Economic Systems
15(9)
Planned Economies: Socialism and Communism
15(2)
Mixed Market Economy
17(2)
The U.S. Economic System
19(1)
What Economic System is Best?
20(1)
How is the U.S. Mixed Market Economy Doing?
20(1)
Economic, Social, and Technological Trends
21(1)
Demographic Trends
21(1)
Diversity in the United States
21(1)
Growth of the Marketplace
22(1)
Growth of the Service Sector
23(1)
The Explosion of Information Technology
23(1)
Business in All Sizes
23(1)
Environmental Responsibilities
24(1)
The Themes of This Book
24(7)
Technology
24(1)
Global Markets
24(1)
Small Business
25(1)
Careers
25(1)
The Skill Mix: Best in Class
25
Summary for learning
24(1)
Key Terms
25(1)
Questions for Discussion and Review
25(1)
Practice Quiz
25(1)
Internet Exercise
26(1)
Experiential Exercise
26(1)
Business Application
27(1)
Case
27(4)
Global Business
31(24)
The Rise of the Global Economy
32(4)
Defining Global Business
33(1)
Global Opportunities
34(1)
The Principle of Comparative Advantage
35(1)
Basic Concepts of International Business
36(3)
Exporting and Importing
37(1)
Balance of Trade
37(1)
Balance of Payments
37(2)
Exchange Rates
39(1)
Barriers to International Business
39(3)
Cultural and Social Barriers
39(1)
Political Barriers
40(1)
Tariffs and Trade Restrictions
41(1)
Regulation of International Business
42(5)
Legislation
42(2)
Organizations That Facilitate Global Trade
44(2)
Other International Organizations That Promote Global Business
46(1)
Approaches to International Business
47(2)
Exporting
47(1)
Licensing
47(1)
International Joint Ventures
47(1)
Strategic Alliances
48(1)
Trading Companies
48(1)
Countertrading
48(1)
Direct Ownership
49(1)
Multinational Corporations
49(1)
Adapting to Global Markets
49(6)
Product
49(1)
Price
50(1)
Distribution
50(1)
Promotion
50(1)
Summary for learning
51(1)
Key Terms
51(1)
Questions for Discussion and Review
52(1)
Practice Quiz
52(1)
Internet Exercise
53(1)
Experiential Exercise
53(1)
Business Application
53(1)
Case
54(1)
Forms of Business Ownership
55(28)
Introduction
56(1)
Small Business in the United States
57(1)
Starting a Business
58(2)
Sole Proprietorships
60(2)
Advantages of a Sole Proprietorship
60(1)
Disadvantages of a Sole Proprietorship
61(1)
Partnerships
62(3)
Types of Partnerships
63(1)
The Partnership Agreement
64(1)
Advantages of a Partnership
64(1)
Disadvantages of a Partnership
65(1)
Other Unincorporated Forms of Business
65(1)
Syndicates
65(1)
Business Trusts
66(1)
Professional Service Associations
66(1)
Corporations
66(5)
S Corporations
67(1)
Forming a Corporation
67(1)
Corporations: Large and Small
68(1)
Corporate Policymakers
68(2)
Advantages of a Corporation
70(1)
Disadvantages of a Corporation
70(1)
Limited Liability Company
71(2)
Advantages of a Limited Liability Company
72(1)
Disadvantages of a Limited Liability Company
73(1)
Nonprofit Organizations
73(2)
Summary of Business Legal Forms
75(1)
Mergers and Acquisitions
75(8)
Suggested Web Sites
79(1)
Summary of Learning Objectives
79(1)
Key Terms
80(1)
Questions for Discussion and Review
80(1)
Practice Quiz
80(1)
Internet Exercise
81(1)
Experiential Exercise
81(1)
Business Application
82(1)
Case
82(1)
Entrepreneurship and Business Start-ups
83(26)
Introduction
84(1)
Entrepreneurship
85(4)
The Individual Entrepreneur
85(1)
The Entrepreneurial Personality
86(1)
Corporate Entrepreneurs
87(1)
Characteristics of Growth-Oriented Entrepreneurs
87(1)
Risks of Entrepreneurship
88(1)
Reasons for Small-Business Failure
89(1)
Small Business
89(8)
Characteristics
91(1)
Advantages and Disadvantages
91(1)
The Small Business Administration (SBA)
92(2)
Small-Business Opportunities
94(3)
Franchising
97(5)
Franchising: A Brief History
97(1)
The Uniform Franchise Offering Circular
98(1)
The Ten Day Rule
98(1)
The Franchising Agreement
99(1)
Advantages of Owning a Franchise
100(1)
Disadvantages of Owning a Franchise
101(1)
Franchisor Disclosure
101(1)
Conclusion
102(7)
Suggested Web Sites
103(1)
Summary of Learning Objectives
103(1)
Key Terms
104(1)
Questions for Discussion and Review
104(1)
Practice Quiz
104(1)
Internet Exercise
105(1)
Experiential Exercise
105(1)
Business Application
106(1)
Case
106(3)
Business, Law, and Government
109(28)
Introduction
110(3)
Business Law
113(3)
Sources of Law
113(1)
The Court System
114(2)
Laws Affecting Business
116(6)
The Law of Torts
116(1)
The Law of Contracts
117(1)
The Law of Sales
118(1)
The Law of Agency
118(1)
The Law of Property
119(1)
The Law of Bankruptcy
120(1)
The Law of Negotiable Instruments
120(2)
Government Regulation of Business
122(2)
Sherman Antitrust Act
123(1)
Clayton Act
123(1)
Federal Trade Commission Act
123(1)
Robinson-Patman Act
123(1)
Celler-Kefauver Act
124(1)
Antitrust Improvement Act
124(1)
Deregulation
124(1)
Government Taxation
125(6)
Corporate Income Tax
125(1)
Individual Income Tax
126(4)
Other Taxes
130(1)
Conclusion
131(6)
Suggested Web Sites
131(1)
Summary of Learning Objectives
131(1)
Key Terms
132(1)
Questions for Discussion and Review
133(1)
Practice Quiz
133(1)
Internet Exercise
134(1)
Experiential Exercise
134(1)
Business Application
135(1)
Case
135(2)
Social Responsibility and Ethics
137(30)
Introduction
138(2)
Responsibility to Consumers
140(2)
The Right to Safety
141(1)
The Right to Be Informed
141(1)
The Right to Choose
142(1)
The Right to Be Heard
142(1)
Responsibility to Employees
142(4)
Safety in the Workplace
143(1)
Equality in the Workplace
143(1)
Sexual Harassment
144(1)
Managing Cultural Diversity
144(1)
Other Responsibilities to Employees
145(1)
Responsibility to the Environment
146(5)
Water Pollution
146(1)
Air Pollution
147(1)
Land Pollution
147(1)
Green Marketing
148(3)
Responsibility to Investors
151(2)
Proper Management of Funds
151(1)
Access to Information
152(1)
Executive Compensation
152(1)
Advancing Social Responsibility
153(3)
Community Support
153(1)
Self-Regulation
154(1)
The Social Audit
154(2)
Business Ethics
156(11)
Factors Influencing Ethical Behavior
157(1)
Encouraging Ethical Behavior
158(3)
Suggested Web Sites
161(1)
Summary of Learning Objectives
162(1)
Key Terms
162(1)
Questions for Discussion and Review
163(1)
Practice Quiz
163(1)
Internet Exercise
164(1)
Experiential Exercise
164(1)
Business Application
165(1)
Case
165(2)
Part Two Managing Business
167(96)
Management and Leadership
169(28)
Introduction
171(1)
What Is Management?
172(1)
What Is Leadership?
172(1)
A Variety of Objectives
173(3)
Organizational Objectives
174(1)
Departmental Objectives
174(1)
Subunit Objectives
175(1)
Individual Objectives
175(1)
Management Functions
176(4)
Planning
176(1)
Organizing
176(1)
Staffing
176(1)
Directing
177(1)
Controlling
178(2)
Levels of Management
180(2)
Executive
180(1)
Middle
181(1)
First-Line
181(1)
What Do Managers Do with Their Time?
182(4)
Core Management Skills
186(5)
Studies of Management Skills
187(1)
Decision-Making/Problem-Solving Skills
188(1)
Communication Skills
188(1)
Interpersonal Skills
189(1)
Objective/Goal-Setting Skills
189(2)
Conclusion
191(6)
Suggested Web Sites
191(1)
Summary of Learning Objectives
192(1)
Key Terms
192(1)
Questions for Discussion and Review
192(1)
Practice Quiz
193(1)
Internet Exercise
194(1)
Experiential Exercise
194(1)
Business Application
194(1)
Case
195(2)
Organizational Design and Teamwork
197(30)
Introduction
199(1)
Why Organize?
199(1)
Organizing Fundamentals
200(5)
Clear Objectives
200(1)
Coordination
200(1)
Formal and Informal Organizations
201(1)
Organizational Chart
201(2)
Formal Authority
203(1)
Centralization and Decentralization
204(1)
Principles of Organizing
205(4)
Division of Labor
206(1)
Unity of Command
207(1)
Scalar Principle
207(1)
Span of Control
207(2)
Workplace Teams
209(1)
How to Organize a Business
209(7)
Functional Structure
210(1)
Product Structure
211(1)
Territorial Structure
212(1)
Matrix Structure
213(2)
Multiple Structures
215(1)
Recent Developments in Organizational Structure
216(11)
Virtual Organizations
216(3)
Adaptive Organizations
219(1)
Suggested Web Sites
220(1)
Summary of Learning Objectives
220(1)
Key Terms
221(1)
Questions for Discussion and Review
222(1)
Practice Quiz
222(1)
Internet Exercise
223(1)
Experiential Exercise
223(1)
Business Application
223(1)
Case
224(3)
Managing Production and Operations
227(36)
Introduction
228(2)
What Are Production and Operations?
230(2)
A Short History of Production and Operations Management
232(5)
Early and Crucial Innovations
232(2)
Industrialization and America's Postwar Supremacy
234(1)
Consumerism and Planned Obsolescence
234(1)
American Manufacturing Joins the Global Marketplace
234(2)
Production and Operations Management in the Service Sector
236(1)
What Does the Production and Operations Manager Do?
237(11)
Organizing the Production Process
238(3)
Planning Site Location and Layout
241(2)
Managing Materials, Purchasing, and Inventory
243(2)
Supply Chain Management
245(1)
Basic Supply Chain Management Components
245(1)
Controlling Production: Scheduling
246(2)
Using Technology
248(2)
Computer-Aided Design, Engineering, and Manufacturing
248(1)
Robotics
248(1)
Flexible Manufacturing Systems
249(1)
Improving Quality
250(5)
Managing Quality Control
252(2)
Quality Circles
254(1)
Improving Productivity
255(1)
Maintaining Safety: For Employees, Products, and the Environment
255(3)
Employee and Product Safety
257(1)
Globalization of Environmental Pollution
258(1)
The Challenge for Production Managers
258(5)
Suggested Web Sites
259(1)
Summary of Learning Objectives
259(1)
Key Terms
260(1)
Questions for Discussion and Review
260(1)
Practice Quiz
260(1)
Internet Exercise
261(1)
Experiential Exercise
262(1)
Business Application
262(1)
Case
262(1)
Part Three Human Resources Practices
263(104)
Human Relations and Motivation
265(26)
Motivation and Performance
267(1)
Human Resource Management and Relations
267(4)
The Hawthorne Studies
268(1)
Motivation Concepts
269(2)
Theories of Management and Needs
271(6)
Maslow's Needs Hierarchy
271(2)
McGregor's Theory X and Theory Y
273(1)
Ouchi's Theory Z
273(2)
Herzberg's Two-Factor Model of Motivation
275(1)
Maslow and Herzberg: A Comparison
276(1)
Motivating Employees
277(14)
Goal Setting
277(3)
Job Enrichment
280(2)
Behavior Modification
282(1)
Rewards and Motivation
283(2)
Suggested Web Sites
285(1)
Summary of Learning Objectives
285(1)
Key Terms
286(1)
Questions for Discussion and Review
286(1)
Practice Quiz
286(1)
Internet Exercise
287(1)
Experiential Exercise
287(1)
Business Application
288(1)
Case
288(3)
Managing Human Resources
291(42)
Introduction
293(1)
The Changing Demographics of the Workplace
293(1)
Implications of Changing Demographics
294(1)
The Work of Human Resource Management
294(3)
Human Resource Planning, Recruitment, and Selection
297(11)
Planning
297(1)
Recruitment
298(1)
Laws Governing Recruitment
299(2)
Recruitment Sources
301(1)
Selection
302(1)
Testing
303(2)
Drug Testing
305(2)
AIDS Testing
307(1)
Decision to Hire
307(1)
Training and Employee Development
308(5)
Orientation
308(1)
Training
309(1)
Management Development
310(1)
Performance Appraisals
311(1)
Employee Assistance Programs
312(1)
Compensation and Benefits
313(9)
Wages
314(1)
Individual Incentives
314(1)
Group Incentives
315(1)
Wage Determination
316(1)
Comparable Worth
316(3)
Salaries
319(1)
Benefits and Services
319(1)
Protection Programs
320(2)
Contemporary Workplace Issues
322(3)
Sexual Harassment
323(1)
Workplace Safety
324(1)
Conclusion
325(8)
Suggested Web Sites
326(1)
Summary of Learning Objectives
326(1)
Key Terms
327(1)
Questions for Discussion and Review
327(1)
Practice Quiz
328(1)
Internet Exercise
329(1)
Experiential Exercise
329(1)
Business Application
329(1)
Case
330(3)
Labor-Management Relations
333(34)
Introduction
335(1)
A Brief History of the American Labor Movement
335(9)
The AFL-CIO
337(1)
Unions Today
337(5)
Famous Union Bosses
342(2)
Why Do People Join Unions?
344(2)
The Structure and Management of Unions
346(1)
Local Union Structure
346(1)
National-Local Relationship
346(1)
Managing in the Union
346(1)
Federal Regulation of Labor-Management Relations
346(5)
Early Labor Legislation: Pro-Labor
347(1)
Postwar Labor Laws: Restoring a Balance
348(1)
The Issue of Job Security
349(1)
Other Legislation Affecting Unions
349(2)
Organizing and Decertifying a Union
351(1)
Collective Bargaining
352(1)
The Union-Management Contract
353(6)
Discipline
354(1)
Grievances
355(1)
Strikes
356(3)
National Emergencies
359(1)
Nonunion Organizations
359(1)
Labor Day
360(7)
Suggested Web Sites
361(1)
Summary of Learning Objectives
361(1)
Key Terms
362(1)
Questions for Discussion and Review
362(1)
Practice Quiz
363(1)
Internet Exercise
363(1)
Experiential Exercise
364(1)
Business Application
364(1)
Case
365(2)
Part Four Marketing Management
367(112)
Marketing Strategy
369(32)
An Overview of Marketing
371(3)
What Is Marketing?
371(1)
Marketing Adds Value
372(1)
Marketing Affects Everyone
373(1)
How Marketing Evolved
374(3)
The Marketing Concept
375(1)
Beyond the Marketing Concept
376(1)
Developing a Marketing Strategy
377(10)
Selecting a Target Market
377(1)
Market Demographics
378(1)
Total Market Approach
379(1)
Market Segmentation Approach
380(2)
Global Marketing Strategies
382(1)
Designing a Marketing Mix
383(1)
The Marketing Environment and Marketing Strategy
384(3)
Understanding Buyer Behavior
387(3)
Consumer Buying Behavior
387(2)
The Consumption Chain
389(1)
Organizational Buying Behavior
390(1)
Marketing Research
390(4)
The Need for Marketing Research
391(1)
The Research Process
391(3)
Marketing in the Future
394(7)
Suggested Web Sites
395(1)
Summary of Learning Objectives
395(1)
Key Terms
396(1)
Questions for Discussion and Review
396(1)
Practice Quiz
397(1)
Internet Exercise
397(1)
Experiential Exercise
398(1)
Business Application
398(1)
Case
398(3)
Product, Pricing, and Promotion Strategies
401(48)
What are Products?
403(3)
Consumer Products
403(1)
Industrial Products
404(1)
Classifying Services
405(1)
Product Line and Product Mix
406(1)
Managing the Product Mix
407(6)
Developing New Products
407(3)
The Product Life Cycle
410(2)
Extending the Product Life Cycle
412(1)
Deleting Products
413(1)
Creating Product Identification
413(5)
Branding
413(3)
Packaging
416(2)
Labeling
418(1)
Pricing
418(1)
Pricing Objectives
418(1)
Market Share
419(1)
Profit
419(1)
Return on Investment
419(1)
Status Quo
419(1)
Factors in Pricing Decisions
419(2)
Price and Nonprice Competition
419(1)
Supply and Demand
420(1)
Consumer Perceptions of Price
421(1)
Pricing Methods
421(2)
Cost-Oriented Pricing
421(1)
Demand-Oriented Pricing
421(2)
Competition-Oriented Pricing
423(1)
Pricing Strategies
423(2)
Pioneer Pricing
423(1)
Psychological Pricing
424(1)
Professional Pricing
424(1)
Price Discounting
424(1)
The Role of Promotion
425(1)
Promotional Objectives
425(1)
The Promotion Mix
426(1)
Advertising
426(5)
Types of Advertising
427(1)
Advertising Media
428(1)
Developing Advertising Campaigns
428(3)
Personal Selling
431(5)
Types of Salespeople
432(2)
Sales Positions and Relationships
434(1)
The Selling Process
434(2)
Sales Promotion
436(2)
Consumer Sales Promotion
436(1)
Trade Sales Promotion
437(1)
Publicity
438(1)
Publicity Approaches
438(1)
Using Publicity Effectively
439(1)
The Internet and Promotion
439(2)
Developing the Promotion Mix
441(8)
Promotional Strategies
441(1)
Product Characteristics
442(1)
Suggested Web Sites
443(1)
Summary of Learning Objectives
443(3)
Key Terms
446
Questions for Discussion and Review
445(1)
Practice Quiz
445(1)
Internet Exercise
446(1)
Experiential Exercise
446(1)
Business Application
446(1)
Case
447(2)
Distribution and Supply Chain Management
449(30)
Marketing Channels
451(4)
Functions of Marketing Intermediaries
451(1)
Types of Marketing Channels
452(1)
Vertical Integration
453(1)
Intensity of Market Coverage
454(1)
Why Use Intermediaries?
454(1)
Wholesaling
455(3)
Services Wholesalers Perform
455(1)
Types of Wholesalers
456(2)
Business-to-Business Wholesaling
458(1)
Retailing
458(7)
Types of Retail Stores
459(3)
Nonstore Retailing
462(2)
The Wheel of Retailing
464(1)
Technology in Retailing
464(1)
Supply Chain Managements
465(2)
Physical Distribution
467(12)
Transportation
468(2)
Warehousing
470(1)
Order Processing
470(1)
Materials Handling
471(1)
Inventory Management
471(1)
Distributing Services
472(1)
Suggested Web Sites
472(1)
Summary of Learning Objectives
472(1)
Key Terms
473(1)
Questions for Discussion and Review
473(1)
Practice Quiz
474(1)
Internet Exercise
475(1)
Experiential Exercise
475(1)
Business Application
475(1)
Case
475(4)
Part Five Managing Information
479(60)
Managing Information Technology
481(28)
The Age of Information
483(3)
Background on Information Technology
486(5)
The Evolution of Computers
486(1)
Types of Computers
487(2)
Computer Structure
489(1)
Computer Software
490(1)
Information Technology and Business
491(6)
Computer Capabilities
492(2)
Business Applications
494(3)
Management Information Systems
497(5)
MIS Functions
497(2)
Computer Networks
499(1)
The Internet
499(2)
Decision Support Systems
501(1)
Trends in Information Systems
502(7)
Suggested Web Sites
504(1)
Summary of Learning Objectives
504(1)
Key Terms
505(1)
Questions for Discussion and Review
505(1)
Practice Quiz
506(1)
Internet Exercise
506(1)
Experiential Exercise
507(1)
Business Application
507(1)
Case
508(1)
Accounting Practices and Principles
509(30)
Introduction
510(2)
What Is Accounting?
512(2)
Federal Oversight
513(1)
Types of Accountants
514(2)
Public Accountants
515(1)
Private Accountants
515(1)
The Accounting Cycle
516(2)
The Accounting Equation
518(1)
Double-Entry Bookkeeping
519(1)
Financial Statements
520(5)
Balance Sheet
521(2)
Income Statement
523(1)
Statement of Cash Flows
524(1)
Analyzing Financial Statements
525(6)
Ratio Analysis
526(1)
Liquidity Ratios
526(2)
Activity Ratios
528(1)
Profitability Ratios
528(1)
Debt Ratios
529(2)
Working with Accountants
531(8)
Suggested Web Sites
532(1)
Summary of Learning Objectives
532(1)
Key Terms
533(1)
Questions for Discussion and Review
533(1)
Practice Quiz
534(1)
Internet Exercise
535(1)
Experiential Exercise
535(1)
Business Application
536(1)
Case
537(2)
Part Six Managing Financial Resources
539(128)
Financial Management
541(26)
Defining Finance
543(2)
Planning For Cash Flow
545(5)
Projecting Month-by-Month Outward Flow Of Funds
545(4)
Projecting Month-by-Month Flow of Funds into the Business
549(1)
Comparing Monthly Inflows to Monthly Outflows
549(1)
Generating Revenue from Excess Funds
550(2)
Expansion
550(1)
High-Liquidity Investments
551(1)
Sources of Funds
552(8)
Short-Term Financing: Debt Capital
553(3)
Long-Term Financing
556(4)
Managing the Finances of the Firm
560(7)
Managing Working Capital
560(1)
Developing Capital Budgets
561(1)
Financial Controls
562(1)
Suggested Web Sites
562(1)
Summary of Learning Objectives
562(1)
Key Terms
563(1)
Questions for Discussion and Review
564(1)
Practice Quiz
564(1)
Internet Exercise
565(1)
Experiential Exercise
565(1)
Business Application
565(1)
Case
566(1)
Investments and Securities
567(26)
Introduction
568(1)
Use of Securities for Long-Term Funding
569(3)
Use of Bonds
570(1)
Use of Stocks
570(1)
Making a Stock or Bond Offering
571(1)
Who Invests in the Securities Market?
572(1)
Why Individuals Invest in Securities
572(2)
Growth
572(1)
Income
573(1)
Security
573(1)
Liquidity
573(1)
Tax Deferment or Avoidance
574(1)
Choices for Investment
574(8)
Stocks
574(3)
Bonds
577(1)
Government Securities
578(1)
Municipal Bonds
579(1)
Certificates of Deposit
579(1)
Mutual Funds
579(1)
Commodities
580(1)
Derivatives
581(1)
Where Investments Are Handled
582(1)
The Investment Process
583(3)
Contacting a Broker
583(1)
Ordering
583(1)
Online Trading
584(1)
Reading the Market Indicators
585(1)
Regulation of Securities Markets
586(7)
Suggested Web Sites
588(1)
Summary of Learning Objectives
588(1)
Key Terms
589(1)
Questions for Discussion and Review
589(1)
Practice Quiz
590(1)
Internet Exercise
591(1)
Experiential Exercise
591(1)
Business Application
591(1)
Case
592(1)
Financial Institutions
593(30)
Money and Exchange Systems
595(1)
Functions of Money
596(1)
Characteristics of Money
597(2)
Acceptability
598(1)
Divisibility
598(1)
Portability
598(1)
Durability
598(1)
Stability
598(1)
Scarcity
599(1)
The Supply of Money
599(3)
M1
599(1)
M2
600(1)
Credit Cards
601(1)
Financial Institutions: Their Role in Business
602(4)
Banking Institutions
602(3)
Nonbanking Financial Institutions
605(1)
Government Involvement in Money and Banking
606(7)
Insuring Bank Deposits
606(2)
Bank Supervision
608(1)
Deregulation of the Banking Industry
608(1)
Federal Reserve System
609(4)
Technology in Banking
613(10)
Technological Impacts: Electronic Funds Transfer
613(1)
Interstate Banking
614(3)
World Banking Community
617(1)
Suggested Web Sites
618(1)
Summary of Learning Objectives
618(1)
Key Terms
619(1)
Questions for Discussion and Review
619(1)
Practice Quiz
620(1)
Internet Exercise
621(1)
Experiential Exercise
621(1)
Business Application
621(1)
Case
622(1)
Financial Planning
623(44)
A Personal Finance Planning Process
625(2)
Step 1: Inventory of Current Situation
625(1)
Step 2: Develop Your Financial Goals
626(1)
Step 3: Identify Various Courses of Action
626(1)
Step 4: Evaluate the Courses of Action
626(1)
Step 5: Create and Execute Your Financial Plan
626(1)
Step 6: Monitor and Reevaluate Your Plan
626(1)
Managing Your Cash
627(2)
The Saving Decision
629(2)
Buying/Leasing and Operating a Car
631(3)
The Price Decision
632(1)
Leasing a Car
632(1)
Financial Factors of Leasing
632(1)
Car Costs
633(1)
Insurance
634(4)
Insurance Terminology
635(1)
Buying Insurance
635(1)
Life Insurance
635(1)
Types of Life Insurance
636(1)
Health Insurance
637(1)
Home and Personal Property Insurance
637(1)
Automobile Insurance
638(1)
Retirement Planning
638(4)
Social Security
638(1)
Medicare
639(2)
Employer Pension Plans
641(1)
Individual Retirement Accounts
641(1)
Salary Reduction Plans: 401(k) and 403(b)
641(1)
Keogh Plans
642(1)
Final Message
642(25)
Suggested Web Sites
643(1)
Summary of Learning Objectives
643(1)
Key Terms
644(1)
Questions for Discussion and Review
644(1)
Practice Quiz
645(1)
Internet Exercise
645(1)
Experiential Exercise
646(1)
Business Application
646(1)
Case
646(21)
Glossary 667(18)
Company Index 685(4)
Name Index 689(4)
Subjective Index 693

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