About This Book
Business and Professional Communication: KEYS for Workplace Excellence
ISBN: 9781071825266
Business and Professional Communication: KEYS for Workplace Excellence is a comprehensive textbook designed to help students transition from interview candidates to team members to leaders. This fifth edition, published by SAGE Publications, Inc., offers a wealth of tools and strategies for effective business and professional communication.
Who Uses It?
Primarily, this book is used by students and professionals in various fields, including business, marketing, and human resources. It is also a valuable resource for anyone looking to improve their communication skills, whether they are just starting their career or seeking to advance in their professional life.
History and Editions
The fifth edition of Business and Professional Communication: KEYS for Workplace Excellence has been updated to address the evolving landscape of business communication. This edition includes new chapters on communication technology and social media, emphasizing the importance of these tools in modern professional settings. The book also features compelling narratives that introduce students to real-world examples, making the concepts more relatable and engaging.
Author and Other Works
The authors of this book are Kelly Quintanilla Miller and Shawn T. Wahl. Kelly Quintanilla Miller is known for her expertise in business communication, while Shawn T. Wahl brings a wealth of knowledge in organizational communication and leadership. Both authors have a strong background in teaching and research, ensuring that the content is both practical and academically sound.
Key Features
- Compelling Narratives: Each chapter begins with a contemporary example drawn from the real world, making the content more engaging and relevant.
- KEYS Organizing Theme: This theme includes self-assessments and inventories, sections that encourage application of knowledge to various professional contexts, and features that focus on making competent communication choices.
- Ethical Connection: The book emphasizes ethics as a foundation of business and professional excellence, connecting each topic to an ethical perspective.
- Tools for Professional Excellence: This feature focuses on communication skills development, career tips, and practical strategies for contexts related to business and professional communication, social media, and technology.
- Step Back and Reflect: Sections that promote analysis of what went wrong in specific situations, encouraging students to reflect on their communication interactions.
Detailed Information
ISBNs and Formats
- Paperback: ISBN-13: 9781071825266
- eTextbook: Not available (as of the last update)
- Loose-leaf: Not available (as of the last update)
- Rental Options: Various rental durations available from different retailers
Publication Details
- Publisher: SAGE Publications, Inc.
- Publication Date: March 7, 2023
- Number of Pages: 456 pages
- Language: English
- Item Weight: Not specified
- Dimensions: 8.00(w) x 10.00(h) x (d)
Other Editions and Formats
- The book is available in paperback format only.
Related ISBNs:
- The primary ISBN for this book is 9781071825266. There are no other related ISBNs available for different formats or editions.
This detailed information section provides a quick reference for all the available formats and sources for Business and Professional Communication: KEYS for Workplace Excellence, making it easier to find and access the book in the preferred format.






