Business and Society Ethics and Stakeholder Management

by Carroll, Archie B.; Buchholtz, Ann K.

• ISBN13: 9780324001020
• ISBN10: 0324001029
• Edition: 4th
• Format: Hardcover
• Copyright: 1999-07-23
• Publisher: South-Western College Pub

Summary

BUSINESS AND SOCIETY: ETHICS AND STAKEHOLDER MANAGEMENT uses a thoughtful presentation of cutting-edge research along with 37 case histories to help students understand the relationships between business and society stakeholders. The managerial perspective of this text emphasizes the twin themes of stakeholders and ethics. It shows students how to integrate ethical considerations into all their decision-making. This text employs a stakeholder management framework that emphasizes business's social and ethical responsibilities to both internal and external stakeholders.

Table of Contents

Preface	ix
About the Authors	xv
PART ONE BUSINESS, SOCIETY, AND STAKEHOLDERS	1	(90)
The Business/Society Relationship	2	(25)
Business and Society	3	(2)
The Macroenvironment	5	(1)
Role of Pluralism	6	(2)
Our Special-Interest Society	8	(1)
Business Criticism and Corporate Response	8	(11)
Focus of the Book	19	(3)
Structure of the Book	22	(2)
Summary	24	(3)
Corporate Social Responsibility, Responsiveness, and Performance	27	(36)
The Corporate Social Responsibility Concept	28	(10)
Arguments Against and For Corporate Social Responsibility	38	(3)
Corporate Social Responsiveness	41	(2)
Corporate Social Performance	43	(9)
Social Performance and Financial Performance	52	(3)
Socially Conscious or Ethical Investing	55	(3)
Summary	58	(5)
The Stakeholder Management Concept	63	(28)
Origins of the Stakeholder Concept	64	(2)
Who Are Business's Stakeholders?	66	(4)
Strategic, Multifiduciary, and Synthesis Views	70	(2)
Three Values of the Stakeholder Model	72	(1)
Stakeholder Management	73	(13)
Effective Stakeholder Management	86	(1)
Stakeholder Management Capability	86	(1)
The Stakeholder Corporation	87	(1)
Summary	88	(3)
PART TWO BUSINESS ETHICS AND MANAGEMENT	91	(116)
Business Ethics Fundamentals	92	(39)
Business Ethics and Public Opinion	96	(2)
What Does Business Ethics Mean?	98	(6)
Four Important Ethics Questions	104	(3)
Three Models of Management Ethics	107	(10)
Making Moral Management Actionable	117	(1)
Developing Moral Judgment	118	(6)
Elements of Moral Judgment	124	(3)
Summary	127	(4)
Personal and Organizational Ethics	131	(42)
Levels at Which Business Ethics May Be Addressed	132	(1)
Personal and Managerial Ethics	133	(12)
Managing Organizational Ethics	145	(22)
Summary	167	(6)
Ethical Issues in the Global Arena	173	(34)
Eras in the Internationalization of Business	174	(2)
MNCs and the Global Environment	176	(5)
Ethical Issues in the Multinational Environment	181	(11)
Improving Global Ethics	192	(9)
Summary	201	(6)
PART THREE EXTERNAL STAKEHOLDER ISSUES	207	(230)
Business, Government, and Regulation	208	(35)
A Brief History of Government's Role	209	(2)
The Roles of Government and Business	211	(3)
Interaction of Business, Government, and the Public	214	(1)
Government's Nonregulatory Influence on Business	215	(6)
Government's Regulatory Influences on Business	221	(11)
Deregulation	232	(3)
Regulatory Reform	235	(2)
Summary	237	(6)
Business's Influence on Government and Public Policy	243	(28)
The Current Political Environment	244	(2)
Corporate Political Participation	246	(1)
Business Lobbying	247	(9)
Political Action Committees	256	(7)
Coalition Building	263	(1)
Strategies for Political Activism	264	(2)
Summary	266	(5)
Consumer Stakeholders: Information Issues and Responses	271	(37)
The Paradox of the Consumer Orientation	272	(1)
The Consumer Movement	273	(4)
Product Information Issues	277	(20)
The Federal Trade Commission	297	(3)
Self-Regulation in Advertising	300	(2)
Summary	302	(6)
Consumer Stakeholders: Product and Service Issues	308	(28)
Two Central Issues: Quality and Safety	309	(9)
Consumer Product Safety Commission	318	(2)
Food and Drug Administration	320	(4)
Business's Response to Consumer Stakeholders	324	(7)
Summary	331	(5)
The Natural Environment as Stakeholder: Issues and Challenges	336	(24)
A Brief Introduction to the Natural Environment	336	(7)
Natural Environment Issues	343	(8)
Causes of the Environmental Crisis	351	(3)
Environmental Perspectives	354	(2)
Summary	356	(4)
Business and Stakeholder Responses to Environmental Challenges	360	(32)
Responsibility for Environmental Issues	361	(3)
The Role of Governments in Environmental Issues	364	(8)
Other Environmental Stakeholders	372	(6)
Business Environmentalism	378	(9)
The Future of Business: Greening and/or Growing?	387	(1)
Summary	388	(4)
Business and Community Stakeholders	392	(45)
Community Involvement	393	(13)
Corporate Philanthropy or Business Giving	406	(16)
Business and Plant Closings	422
Summary	341	(96)
PART FOUR INTERNAL STAKEHOLDER ISSUES	437	(146)
Employee Stakeholders and Workplace Issues	438	(33)
Changes in the Workplace	439	(3)
The New Social Contract	442	(2)
The Employee Rights Movement	444	(5)
The Right to a Job/Not to Be Fired Without Cause	449	(2)
The Right to Due Process and Fair Treatment	451	(5)
Freedom of Speech in the Workplace	456	(10)
Summary	466	(5)
Employee Stakeholders: Privacy, Safety, and Health	471	(37)
Right to Privacy in the Workplace	472	(12)
Workplace Safety	484	(9)
The Right to Health in the Workplace	493	(8)
Summary	501	(7)
Employment Discrimination and Affirmative Action	508	(39)
The Civil Rights Movement and Minority Progress	509	(3)
Federal Laws Prohibiting Discrimination	512	(8)
Expanded Meanings of Discrimination	520	(2)
Issues in Employment Discrimination	522	(12)
Affirmative Action in the Workplace	534	(6)
Summary	540	(7)
Owner Stakeholders and Corporate Governance	547	(36)
Legitimacy and the Corporate Governance Problem	548	(14)
Improving Corporate Governance	562	(14)
Summary	576	(7)
PART FIVE STRATEGIC MANAGEMENT FOR SOCIAL RESPONSIVENESS	583	(140)
Strategic Management and Corporate Public Policy	584	(25)
Understanding the Concept of Corporate Public Policy	585	(2)
Four Key Strategy Levels	587	(6)
The Strategic Management Process	593	(10)
Summary	603	(6)
Issues Management and Crisis Management	609	(26)
Issues Management	610	(13)
Crisis Management	623	(8)
Summary	631	(4)
Public Affairs Management	635	(88)
Evolution of the Corporate Public Affairs Function	636	(2)
Modern Perspectives of Corporate Public Affairs	638	(6)
Public Affairs Strategy	644	(2)
Incorporating Public Affairs Thinking into Every Manager's Job	646	(2)
Summary	648	(75)
URL Appendix	723	(12)
Name Index	735	(3)
Subject Index	738