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Principles and practices of effective management, planning, and administration, as they apply to the clinical laboratory. A laboratory is no different from any other organization except in its ultimate goal of effective, compassionate healthcare for patients, the ultimate customers. Managerial leadership, personnel, communications, and financial planning and management are all considered from the unique viewpoint of the clinical lab. Current trends in technology and future developments, especially in the critical field of pandemic preparedness, are discussed.
