Communication Embracing Difference

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  • Edition: 2nd
  • Format: Paperback
  • Copyright: 2007-02-15
  • Publisher: Pearson Higher Education
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Communication: Embracing Difference, 2e,stresses the importance of understanding and celebrating difference as a means to becoming a more effective communicator.This book describes basic communication theory in everyday, non-technical terms and offers the reader an abundance of opportunities to analyze, understand, practice, and apply skills to real-life situations presented in the book and encountered in their own daily lives.Communication: Embracing Differenceemphasizes the practical application of communication skills in interpersonal, small group, and public settings, which will help the reader become more confident and successful communicators. Targeting an audience that range widely in age, ethnicity, race, religion, sexual orientation, social roles, and socio-economic status, this book is designed with an overall approach that resonates with a diverse population.

Table of Contents

Unit I The Process of Communication
An Overview of Communication
The Communication Process Functions of Communication
Types of Communication Understanding Difference, Diversity, and Communication
The Process of Perception
Perceptions of Ourselves Perceptions of Others
Developing Accurate Perceptions of Ourselves and Others
Listening Hearing and Listening Factors That Interfere with Listening Effective Listening
Verbal Communication
The Nature of Language and Meaning
The Meaning of Words Factors
That Influence Our Language Use Problems with Language Improving Verbal Skills
Nonverbal Communication
The Nature of Nonverbal Communication
Types and Functions of Nonverbal Communication
Improving Nonverbal Communication
Unit II Interpersonal Communication
Understanding Ourselves and Others
The Nature of Interpersonal Relationships
Self-Disclosure within Relationships
Theoretical Explanations of Interpersonal Communication
Conflict within Relationships
Improving Our Efforts to Resolve Conflicts
Creating a Positive Communication
Climate Understanding Defense Mechanisms Coping with Defensiveness
Stepping Back from Defensive Communication
Interviewing Interview Questions
Organizing the Interview Types of Interviews
The Employment Interview Preparing for an Interview
Improving Your Interviewing Skills
Communicating in Small-Groups An Overview of Small-Group Communication
Types of Small Groups
Variables in Small-Group
Communication Participating in Small-Group
Discussions Decision-Making
Methods Communication Skills within Small Groups
Solving Problems Using Small Groups
Solving Problems as a Group
Types of Problem-Solving Formats
The Process of Problem Solving
Leadership Effective Leadership Communication
Unit III Public Communication
Selecting a Speech Topic and Adapting to the Audience
Selecting a Topic Yourself
The Situation
The Audience Demographic Factors Audience
Characteristics Brainstorming Adapting to the Audience
The Speech Purpose Thesis Statement
Researching and Using Supporting
Material for Your Speech Sources of Information Finding Sources
The Library Using the Internet
World Wide Web Citing Sources
Forms of Support for Your Speech
Anecdotes and Stories Presentational Aids
Using Presentational Aids
Organizing Your Speech
The Body
The Introduction
The Conclusion Transitions Preparing the Speech Outline
Delivering Your Speech Oral and Written Communication
Understanding Speech Anxiety
Types of Delivery Sharing Ideas
Using Your Body
Using Your Voice
Practicing Your Speech
The Informative Speech
The Nature of the Informative Speech
Informative Speech
Topics Organizing the Informative Speech
Methods of Presenting an Informative Speech
Sample Informative Student Speech
The Persuasive Speech
Developing a Persuasive Speech
Objective Topics for a Persuasive Speech
Organizing Your Persuasive Speech
Developing Persuasive
Table of Contents provided by Publisher. All Rights Reserved.

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